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Glenn Gauzza Posted on Aug 20, 2015
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Control panel is not responding - Dishwashers

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Richard C Cohen

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  • Dishwashers Expert 318 Answers
  • Posted on Aug 21, 2015
Richard C Cohen
Dishwashers Expert
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Most likely, if power *is getting to the unit*, (there are lights lit on the washer), then the culprit will be a shorted user interface board(control panel). This is a fairly common type of issue with dishwashers. The soft-touch buttons or the touch panel has a shorted button or area(depending on the type you have) and nothing else will function because the unit thinks you're still pressing a control button. Also, a VERY common cause of this issue, aside from moisture or bugs, is a power outage damaging the console when power is restored due to a surge. After an outage where damage occurs, the symptoms don't usually start for about 3-4 weeks after due to damaged chips on the board starting to fail.

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Touchpad and Control Panel

If the buttons don't work on the control panel the entire touchpad and control panel assembly may need to be replaced. If the display works but the dishwasher functions are all out of synch, or some of the buttons don't respond properly the entire touchpad and control panel might need to be replaced.


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If the buttons don't work on the control panel, the dishwasher touchpad might be at fault. Generally speaking, if the dishwasher display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.





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The dishwasher has a main control board which regulates nearly every function in the dishwasher. If the control panel buttons don't work, and other causes have been ruled out, the main control board might need to be replaced.
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