I've just bought the above phone and connected tomains to charge batteries and handsets show "line chord error" is this because the phone line has yet to be plugged in?

Hi, It sounds like the batteries of the handset could be the problem.
Try replacing the batteries with other new batteries. I recently purchased a good brand of battery (not rechargeable), but they were down in their voltage straight out of the package.
Make sure the batteries are AAA NiMH batteries, and that they are charged for at least 16 hours.
Also check that you have inserted them the correct way +ve/-ve.
When you have inserted them, place the phone on the base and the handset should show you it is charging.

Welcome to FixYa.

Reset the units/set up by doing the following:

• Turn OFF all the HANDSETS.
• Remove the batteries of the HANDSETS.
• Unplug the power source of the BASE.
• Unplug the phone line of the BASE.
• Let it stay that way for 30 mins.
• Insert the battery again of the HANDSETS, make sure it is charged properly.
• Plug back the power source of the BASE.
• Plug back the phone line to the BASE.
• Register any handset that is unregistered (refer to manual).

Keep me posted.

Jas247

Welcome to FixYa.

Reset the units/set up by doing the following:

• Turn OFF all the HANDSETS.
• Remove the batteries of the HANDSETS.
• Unplug the power source of the BASE.
• Unplug the phone line of the BASE.
• Let it stay that way for 30 mins.
• Insert the battery again of the HANDSETS, make sure it is charged properly.
• Plug back the power source of the BASE.
• Plug back the phone line to the BASE.
• Register any handset that is unregistered (refer to manual).

Keep me posted.
Jas247

I am so tired of all the answers that don't help by repeating standard answers that you already know won't work or giving directions for a totally different product. The fix here is simple but not easy. It's either a bad charging/battery connection, a bad battery or both. Low power will cause the exact problem asked here.

As the phones get older, and I'm specifically talking about Panasonic cordless KX-TG563x but this may be true of other rechargeable devices, the metal contacts for charging and battery do not make a good connection like they used to. They may look perfectly fine and free of corrosion but are not actually making a good connection.

Symptoms include the phone getting hot while charging and not holding a good charge. The phone may show 3 bars of charge but still blank out like the battery is dying. With these Panasonic phones, weak battery will cause the phone to unregister and will give false charge level readings in the display. If your phone gets hot when charging, this is most likely your problem.

I had this problem with several handsets and used contact cleaner on the charge base, the phone contacts, the battery contacts inside the phone and on the battery itself. It fixed all the registration, heating and charging problems. I had one stubborn handset I had to clean multiple times but it's now working like new as well. I used DeoxIt contact cleaner from Caig, bought it on eBay. Great stuff. If repeated cleaning of the contacts with a good contact cleaner does not fix the phone, replace your battery. Use contact cleaner on your new battery for best connection. Ebay is a good source for replacement batteries as
well. Good luck!

1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.



*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.





If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850



1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.



*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.





If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850



1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.



*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.





If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Remove then replace the batteries from the hand set. You should now get dial tojo.

download manual
you phone must in the menu paggin the base unit if this are done the phone are connected and you can ring out or anser phone

I had the same problem, and it seems that the battery charging circuit in the handset had locked up, constantly charging the battery until it overheated. I was able to reset the circuit in my handset by completely draining the battery. Here is the procedure:

1. Remove the handset from the charging cradle, and leave it on for a few days until the battery runs out, and the handset finally turns off. At his point, the battery will be very low, BUT NOT COMPLETELY DRAINED.

2. Next, you must manually drain the charge remaining in the battery by shorting out the two contacts on it. Shorting won't damage the battery, since it is holding very little charge at this point. An easy way to physically do this is to remove the battery, and place a piece of thin wire across the the two contacts of the HANDSET. I am referring to the contacts inside the handset that connect to the battery, NOT the contacts on the bottom outside that connect the handset to the charging cradle. Next, put the battery back in, sandwiching the wire between the battery's contacts and those inside the handset. This will hold the wire in place. DO NOT PUT THE HANDSET BACK INTO THE CHARGER, WITH THE BATTERY SHORTED OUT.

3. Wait about 30 minutes for the battery to completely die. Remove the jumper wire, and but the handset back into the charger.

4. If the battery was fully discharged , you will get a message on the handset telling you that you should let it will charge for 7 hours. If you do not get this message, then either the battery was not fully discharged, or your problem is different from mine. Try the procedure again in Step 3 for another 30 minutes to discharge the battery some more.

5. If you get the "Wait for 7 hours to charge" message on the handset, then leave it in the charging cradle for the 7 hours requested. After that, it should work fine.

Let me know how you make out.

TONE A PULSE

You are pretty close to the solution. The problem is the charge detection in the handset. All handsets on a cordless phone detect the battery level with an hexadecimal value in the memory. Each hex value equal a volt value of the battery. EX: 3.5v = 9B
3.6v = 9C 3.7v =9D etc... The problem is the hex value in your defective handset are all mess up. So 9B is not 3.5v anymore. Then your handset could last 1hr after foul charge or doesn't alert you before the phone goes dead due to low BAtt.