This is the 3rdtime i have send a xbox back to the company, it came in yesterday and my son hooked everythng up and the console wont even show the green light.. it wont turn on at all. the box they sent is a new box with a new serial number, but i personally they be refurnishing (or whatever it is called..lol) them and sending out other boxes they were already once broken and fixed. could you help me with this problem?
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check the video cable that hooks to the xbox... it has a switch for normal tv and hd tv.....and also try a different input on the tv... but first check to make the cable is hooked to the tv correctly...red 2 red, yellow 2 yellow , and white 2 white.....if all of that ok then xbox quite...
my sons xbox had the same problem. i took it to a repair shop, and they told me it was a problem that microsoft was aware of. when my son contacted microsoft he was told that since the xbox had been opened, he had voided any warranty. his roomate then contacted microsoft, and was told that they would fix the xbox for ninety nine dollars. he ended up sending the xbox to microsoft without any money, and they sent him a refurbished one that has not had any problems so far. i was told by the repair shop that the problem is caused by the laser. microsoft is well aware that the problem is their fault. my advice is to send it to them. tell them what the problem is. don't tell them that you opened it, even though they will be able to tell. don't send money, they should fix their mistakes. create a big fuss about it if you have to. people tend to fix things to get rid of pain in the **** people.
if your xbox doesnt show pics or sound you should send it back to the xbox company and they will fix it for you. do not open it up and fix it yourself. all you have to do is pay shippping which doesnt cost that much......... hope this helps
I had a similar problem with the 360. I had the red ring of death. You can send the console in by calling the help line for xbox.com. They will send you a box and you will have to send it back to them. It is free. No receipt needed.