When I changed Pentair Whiperflo motor with new Impeller & Diffuser seals the new motor shaft does not turn. Diffuser is pressing against Impellor not allowing it to rotate. What is wrong ?

Separate the plumbing portion of the pump from the seal plate which is attached to the motor. The bolts will be a 9/16 inch hex head, that are visible facing the motor. Remove those bolts. That will then allow you to pull the motor and the seal plate away from the plumbing portion of the pump. Remove the diffuser which is covering the impeller, and then the impeller will need to be unthreaded off of the motors shaft. The motors shaft, will need to be locked. You can do this by removing the Cap on the backside of the motor and you can use whatever tool required to keep the shaft from spinning. Once you are able to lock the shaft, you can read the impeller... Note* some styles will have a screw in the middle of the impeller securing it to the motors shaft? This screw is Backwards thread, not normal thread. If your pump has this screw, need to remove it first, then you will be able to unthread the impeller off of the motors shaft.
once the impeller is removed, you can then remove the two halves of the shaft seal. Very carefully reinsert the new shaft seal into the proper places, just the way they were prior to you removing them.

Reassemble in backwards order as you disassembled everything.
good luck

The shaft seal more likely than not needs to be replaced. If your shaft seal has been leaking for any length of time, the bearings could be damaged and this should be replaced. The whisperflow uses a PS1000 shaft seal and is fairly easy to replace (most seals available online or at most swimming pool retail stores). It is best advised not to run the pump until you have had this inspected by a licensed pool technician or have changed out the seal.

1) Make sure breaker/power to pump is off. 2) Remove the six bolts holding the wet end to the seal plate. 3) Remove the diffuser to expose the impeller. 4) Remove the screw in the middle of the impeller by turning clockwise (left hand threads). 5) Remove the dust cap at the rear of the motor and use a wrench to hold the shaft while you remove the impeller by turning counterclockwise. 6) Once the impeller is off, remove the four bolts holding the seal plate to the motor. 7) Press the old seal out of the seal plate and clean it thoroughly. Remove the ceramic part of the seal from the impeller and clean it thoroughly as well. 8) Apply a thin coat of lube (I prefer Magic Lube or Lube Tube) to the seal plate and impeller where the new seal will go. 9) Remove the new PS1000 shaft seal from the box (being careful *NOT* to touch the ceramic or carbon face with your fingers), press the metal part into the seal plate carefully, try not to bend the metal and make sure its completely seated against the seal plate. 10) You can now install the seal plate back onto the motor and secure with four bolts. Press the ceramic part into the impeller, use cardboard or paper between your fingers and the ceramic face. 11) Once you have seated the seal into the impeller, hold the motor shaft and thread the impeller on until snug, then reinstall the stainless screw, remember it is left hand thread so you'll have to turn it counterclockwise. 12) Reinstall the diffuser over the impeller and then install the wet end onto the seal plate using the six bolts, don't overtighten them.
Check the pump for operation and you should be good to go!

This is from one of my previous posts, may be some extra steps, but should cover what you need... Turn off the electric first. Now split the pump in two by removing the large clamp or 4-6 bolts holding the two halves together. (not the 4 bolts holding the motor to seal plate, but the the bolts holding the seal plate to the seal plate housing). Once you remove the clamp or bolts, the motor with seal plate, diffuser, and Impeller can all be pulled back away from the pump. Then disconnect the electrical from the motor and you can pull the motor with the seal plate, and impeller all the way out and work on it. To get to the impeller, you need to remove the diffuser (plastic housing that goes around the impeller) usually by a series of 3 to 6 small screws. To remove the impeller you need to lock the motor and unscrew impeller. Depending on the motor, you remove a cap in the middle of the tail piece and hold with a wrench, or remove a cap that covers the whole end and grab the shaft with a wrench (usually 7/16") by sliding it under the thermal overload switch, or removing the capacitor for even easier access. Once you've locked the shaft, you can just unscrew impeller. If the impeller has a bolt or screw in the middle remove that first. this screw will be reverse thread so make sure you don't turn the wrong way and break or strip. If there is no screw, or after you've removed it, just spin the impeller off (standard thread). If you can't do it by hand and assuming you don't have an impeller wrench, be very careful and use a large pliers, pipe wrench, or strap wrench to loosen it. After that you unbolt the motor from the seal plate, pull the seal plate away from motor (this removes half the seal), and then pop the other half of the seal from the seal plate. Make sure to replace the shaft seal, and use a tiny bit of pool lube on the rubber parts when installing, but keep the white ceramic, and black graphite surfaces 100% free of any dirt, grease, etc while working with them. Installation is pretty much just the reverse. Install half the seal into the seal plate. Install the seal plate onto motor and bolt into place. Install other half of seal onto shaft. Screw impeller onto shaft and install screw (if one was there to start with) in center of impeller (reverse thread). install diffuser over impeller make sure it is centered and doesn't rub the impeller hub. Install new diffuser and valute o-rings. Hookup wiring before re-attaching to rest of pump. Clamp or bolt back together. Pour plenty of water into pot to prime and flip the motor on for a sec or two. Pour some more water. Install pot lid. You should be good to go. Keep in mind there are many different pumps and some variations to the above instructions, but the above should cover most situations. Hope this helps. If you need further assistance post a reply in the comments, and don't hesitate to leave a good thumb rating if you found this helpful. Thanks, and good Luck!

Their is a wear ring that goes on the front of the impeller. Be sure that is there and on right. Most people will put this on with the large side against the impeller but it goes on with the large side out. This is so when the pump starts it will slide forward and give you all the pressure you can get. Also make sure you have the "O" ring on the front of the diffuser. It will help to seal and divert the water in the direction it's suppose to go.
Without these on correct the water can go from the pressure side of the impeller around the diffuser and back to the front of the impeller again. Loosing up to 30% of your pressure.

Disconnect all power. Remove the six bolts holding the seal plate to the wet end. Remove the two small allen screws to remove the diffuser. Remove the dust cap from the end of the motor and secure the shaft from moving. If installed, remove the Phillips head screw in the center of the impeller by turning clockwise (left hand threads). You can now remove the impeller by turning counter clockwise, note that you may need an impeller wrench to remove it and a specific tool to hold the shaft while you remove the impeller. Once the impeller is off you can remove the four bolts that hold the motor to the seal plate. This process just needs to be reversed to re-install but you will need a new shaft seal (PS-1000).

Separate pump and motor. Remove diffuser. Remove back cover from motor. Motor shaft has either a slot for a screwdriver or a flat area for a wrench. Hold shaft and unscrew impeller.

Make sure breaker/power to pump is off. Remove the six bolts holding the wet end to the seal plate. Remove the diffuser to expose the impeller. Remove the screw in the middle of the impeller by turning clockwise (left hand threads). Remove the dust cap at the rear of the motor and use a wrench to hold the shaft while you remove the impeller by turning counterclockwise. Once the impeller is off, remove the four bolts holding the seal plate to the motor. Press the old seal out of the seal plate and clean it thoroughly. Remove the ceramic part of the seal from the impeller and clean it thoroughly as well. Apply a thin coat of lube to the seal plate and impeller where the new seal will go. Remove the new PS1000 shaft seal from the box (being careful not to touch the ceramic or carbon face with your fingers), press the metal part into the seal plate carefully, try not to bend the metal and make sure its completely seated against the seal plate. You can now install the seal plate back onto the motor and secure with four bolts. Press the ceramic part into the impeller, use cardboard or paper between your fingers and the ceramic face. Once you have seated the seal into the impeller, hold the motor shaft and thread the impeller on until snug, then reinstall the stainless screw, remember it is left hand thread so you'll have to turn it counterclockwise. Reinstall the diffuser over the impeller and then install the wet end onto the seal plate using the six bolts, don't overtighten them.

It is a good idea to replace the tank o-ring when taking to pump apart, but if the o-rings are in good condition, just apply a light coat of lube and reuse them.

This is a general guide for replacing a seal, if you have trouble removing the impeller, you may need an impeller wrench and a tool to hold the motor shaft.

I hope this helps, if you have any specific questions, email me at [email protected]

Remove the cover from the back of the motor and lock the shaft from turning. Then spin off the impeller.

All jucuzzi pumps are some of the most difficult to repair.Pump front should seperate from body(volute) of pump by means of screws, or some kind of band. Diffuser should have ss screws, or
be held in plsce by notches or both. Impellor spins counter clockwise to come off. Can only remove impellor with impellor wrench, or very strong hand. Rear of motor must be held in place with normally a 7-16 wrench, allen head wrench or screwdriver. Depends on manufacturer of motor. Then impellor can be removed!
Should replace shaft seal under impellor. Can seperate body of pump from motor by turning four outer bolts on back of motor. Must mark rear cover of motor so lines up exact for reassebly. Ussually 1/4 inch socket wrench.Seal can be pushed out from back to front with the corrrect size socket and a very light hammer.
Try to factory Jacuzzi seal, they are better than aftermarket.
Coat rubber on seal with light silicone, and press back into place without touching or marring seal face. Best way is use other half of seal (spring piece) to gently but firmly reseat seal. Examine body from rear to make sure seal seats. Reassemble as taken apart, or just take to a qualified service tech at a well established pool/spa place. Kirk