Hi,
Clearing the Print Queue in Windows:
Open the Print Queue
- Windows 98 - click Start, Settings, Printers
- Windows XP - click Start, Printers and
Faxes
or
click Start,
Control Panel, Printers and Faxes
- Windows Vista - Start, Control Panel,
Hardware and Sound, Printers
Double-click
to open the appropriate printer's queue.
The Print dialog box will open. Here you will see a list
of all of the jobs waiting to print, along with the status of each
job.
The
first
print job is at the top of the list.
To cancel a document in the list, right-click it and
select Cancel Printing. Most often, it is better to cancel all of the
jobs and then
resend the documents to the printer.
Cancel All Documents
- Windows 98 - click Printer on the menu, select “Purge
Print Documents”
- Windows XP - click Printer on the menu, select “Cancel All Documents”
- Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in
Windows XP and Vista to
cancel print jobs. If you are the only user, you automatically have
administrative rights. If you are on a multi-user computer, you must
be an administrator. If are on a network and get a message saying
that you do not have Administrative
rights, find someone who does.
Under normal circumstances, printing documents are cancelled
and will disappear from the queue. If one or more do not disappear, shutdown
the
computer and restart. When shutting down, you may get a message warning
you that your print jobs will be lost if you continue. Tell Windows
to shutdown anyway. When you restart, Windows may tell you that you have
print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the
Start menu. You should find the queue empty. If you are using Windows
XP or Windows Vista and the queue
is not empty, you will be unable to print. Before trashing your computer,
you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without
the quotes). Then press Enter.
Shutdown the computer and restart. The print jobs
should be removed. If they are not, shut down the computer again,
take a deep
breath, and then go for a long walk. The queue should be clear
when you return. Note that you must restart the computer for your
printers to resume normal operation.
Goodluck,
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