I have replaced the shift actuator already based on the technicians manual and that did not solve the problem. Manual test indicates that the low and high spin cycles along with the gentle and heavy agitation cycle don't move the basket. On the spin cycle the lights flash in manual test mode and for the agitate cycle all I hear is the motor humming
SOURCE: Washer won't agitate
Just fixed the same problem. Its a broken belt. Take the front panel off and to the right of the tub you will see a pulley and belt. We replaced both the pulley and the belt for around $40. Was real easy to do yourself.
SOURCE: Agitator not turning during cycle
Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.
SOURCE: Kenmore Automatic washer -110.24862300
sounds like may be in clutch see if you can help the tub start spinning when trying in spin setting...if trying to turn or turns some and stops most likey clutch slipping
SOURCE: agitator will not work on wash cycle
Order the upper aggitator clutch/dog kit $15. Now top half of the aggitator is doing its thing just like the bottom half. Hope this helps someone else too.
SOURCE: Maytag Neptune MAH5500BWW Will not spin
maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
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