I recently re-installed my T3 program after some revisions to my desktop running XP Professional. When I push the synch button on the cradle, both my handheld and desktop tell me that the synchronization is happening, but when I look at my Palm program on my desktop, it is empty - nothing has transferred. I installed the T3 program on my laptop and get the same result. What am I missing here? BM, Toronto.
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BACK UP YOUR PALM DATA! It is normally in C:\Program Files\PalmOne\XXXXXX, where XXXXXX is the first six of your Palm's User ID. If it is not there, the location can be found in Palm Desktop (Tools-> Options).
Is the correct Data still present in Palm Desktop? If Yes, you're in great shape, it should sync back to the Palm after a hard-reset.
If not, close Palm Desktop and look in the data directory. Some subdirectories (address, datebook, etc.) should have BAK files. If the BAK files are bigger than the DAT files, delete the DAT files and rename the BAK files to DAT. Restart Palm Desktop. Is the data there now?
If not, I am afraid you've had a learning experience. My Palm is synced to two different machines. One is running RAID-1 (mirrored drives), and both are backed up to tape weekly. Me? Paranoid? Naah...
Most people have to find out about backups the hard way.
Sounds like you've wiped all your data. It's a good discipline to keep a regular backup of all your Palm files on the PC so that if this happens you can restore the last backup and re-synchronise. I have had several Palm devices, and all of them have corrupted files at some point.
Do you still have administrative access to your laptop? IIRC there are some problems with using PD with a non-admin account.
I would recommend that you back up the "good" backup data on the Laptop. In PD, Choose Tools/Options, the "Data Directory" entry shows where the data is stored (in a subdirectory that looks like the first six characters of the Palm's User ID)
I did search through the forums before posting and the only "solution" I found was to buy Chapura PocketMirror for $30 which I refuse to do. I should be able to sync this palm with Office without having to spend even more money.