The same thing happened to mine. Customer support was useless, telling me I voided my (expired) warranty by breaking it, and that it is not a replaceable part.
Here's the fix that worked for me:
If you look closely at the metal bezel around the lens, you will see a seam between two metallic parts, near the front surface of the lens.Take a knife and gently work it around that seam until you separate the two pieces. They are held together with doublestick tape, so they come apart easily. That will expose the lens which is actually not a lens at all, it's a window; a flat glass disk. Take the tip of a pointy knife and gently pry the glass piece(s) off. Again, this is held on with double-stick tape so it will come off easily. If you can find a glass disc that is the same diameter and thickness, you can place that in. The disc is a 20mm diameter by 1mm thick. You can probably order a replacement watch crystal from somewhere like this place:
http://www.esslinger.com/roundmineralglasscrystalx1mmthick.aspx
They cost less than a dollar (not including minimum orders, shipping, etc), and they are probably more scratch/crack resistant.
If you don't want to bother replacing it, your camera is still fixed, just a bit uglier and vulnerable to dust. The front lens has no optical significance, it's just a dust cover and/or a design element.
The metallic bit you took off is little more than a piece of tin foil.
Had they used a more substantial part that could divert shock instead of directly transferring it to the glass, there would be far fewer cracked lenses out there. But that would probably hurt their "go buy a new one" repair policy.
I fixed my lens by buying a replacement on ebay. $15 bucks & free shipping for a scratch resistant glass lens. Easy to install. Saved me $200 from buying a new camera.
Can you post the link for the E-Bay site where you saw it? I can't seem to find it anywhere?
in the search field type... Flip Video Lens ... it's the one for $15.99 free shipping
Ragecams.com offers all replacement gopro parts, aftermarket lenses & repair service for all models & also services contour, replayxd, sony & drift
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MY CAMERA FELL THE GLASS AT THE OUT SIDE OF THE LENS IS FINE BUT THE LENS INSIDE IS CRACKED.
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