I have a NEC DT300 series phone and all of my outside calls are going directly to voice mail how do I stop this?

SOURCE: Will Not go to voice mail

Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.

Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?

SOURCE: NEC Dterm 80 calls won't go to voice mail

for us i just found this out.

1.Fwd B/NA
2.1 - 1:set-0:cancel
4.200
5.speaker
after 4 rings it goes to voicemail
this works for us.
i hope it works for others too.

turn this feature off
1.hit fwd b/na
2.0:cancel
3.exit
4.exit
should see the normal display then.

SOURCE: New Voice Mail flashing light

press "mute" key to access menu, press the up or down arrow key labeled "caller ID- volume" until you get to "handset setup", press the "mute" key again, press the down or up arrow until you have "defaultsetting" selected, press "mute" key, press "1", then press "mute" once more. At this point your handset will reset clearing the indicator for all the handsets. I've had to do this twice on my phones and it worked every time.

SOURCE: Inter-Tel Axxes phone outside calls don't go to voice mail

I had this same challenge with an InterTel 5000 system. Outside calls going right to the receptionist. My solution: You cannot fix this from a phone, you must open the DB Session Manager, move to Call Routing Tables (this is right above Voice Processor) and move all of your extensions above the "NO MATCH" and "EMPTY" lines on the bottom. Anything below those two lines will bypass the extension and go straight to the main attendant. At least in my configuration it does. See below...
By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...

Hope this helps someone?

vandata1

Josh Whitehead

• 1148 Answers
• Posted on Nov 04, 2010

SOURCE: How to change ringtone and

menu has option to do that