Thera Pure. Why won't it turn on?

Question 1

0helpful

2answers

My sister gave me her Brookstone Pure ion Air purifier....The "clean filter" light flashes red....I wiped the filter with a damp cloth...so think it is clean...?....Is this how to clean it? ....and how do...

Wiping it off won't clean the filter. I submerse mine in hot soapy water ( oxiclean w/any favorite multipurpose liquid cleaner.Let it air dry completely before placing it back in unit.I have tried the dishwasher method and it didn't clean it.I also thoroughly wash all crevices of the unit.If red light doesn't go off, reclean the filter(s). It has all ways worked for me.

Sep 23, 2010 • Brookstone Pure-Ion UV Air Purifier

9helpful

1answer

How remove and clean filters from Brookstone pure ion uv air purifier?

how to remove and clean filters for the Pureion UV air purifier?

May 21, 2010 • Brookstone Pure-Ion UV Air Purifier

4helpful

1answer

Pure Ion will not turn on. We took out the filters to clean them. Wall outlet works for other items. Have tried other outlets.

It sounds like the main board is not getting power. The power supplies have capacitors inside that do overheat and burn out. You can test power coming from power supply leading to main board with a voltmeter. You can try to unplug for 8 hours, in meantime while unplugged, press and hold power button for 5 seconds, then wait 1/2 hour and plug back in to see if unit has reset itself

Oct 13, 2009 • Brookstone Pure-Ion UV Air Purifier

4helpful

1answer

Brookstone Pure-ion Advanced

i am a low voltage tech my wife told me that our 506840 air cleaner stopped working so being a tech geek i had to know why it just stopped working.when plugged in i heard a click telling me that the main board was getting power.opened the back end where power cord goes to put my meter and voltage was going to the main power coil. but the main board was oxidized. when my wife was cleaning the filters and might not have had the filters completely dried the water was dripping down to main board.the unit to main power source is not design very well where water from cleaning the filters can drip down to main power board.solution i am working on is trying to get a new board when we bought this it was $499.00

Oct 15, 2008 • Brookstone Pure-Ion (506840) Air Purifier

4helpful

2answers

Brookstone Pure-ion Advanced

make sure the filter is seated in the unit correctly there is a right and wrong way and unless the connection is made it won't start

Aug 23, 2008 • Brookstone Pure-Ion UV Air Purifier

0helpful

3answers

Help!

Try leaving it unplugged for a while to reset it.

Jul 23, 2008 • Brookstone Pure-Ion (506840) Air Purifier

32helpful

5answers

Clean Filter Red light

I cleaned the filters as well earlier and the red filter light still blincked to clean the filters. Then I pushed the power button for about 10 seconds continously and then turned it on and the light turned off.

May 22, 2008 • Brookstone Pure-Ion UV Air Purifier

5helpful

1answer

Brookstone pure ion filters

You need to reset it, unplug the unit and take out both filters. Then, plug it back and and simultaneously and firmly slam both filters into the back of it at the same time. Before putting both filters back inside the until, also vacuum out the insides in case there is hair/dust inside of it that has accumulated.
Also, make sure your filters are 100% dry before every putting them back inside the unit.
Good luck!

Mar 02, 2008 • Brookstone Pure-Ion UV Air Purifier

0helpful

1answer

Device is inoperable

I've had the same problem since the first time I tried to turn it on. I have to press the on button 20-25 times over a period of 5 min. to get it to work.

Feb 01, 2008 • Brookstone Pure-Ion (506840) Air Purifier

15helpful

4answers

Cleaning the filter

Yes to get the clean filter light to go off, you have to clean filter, put back in the machine, and hold down the power button for 3 secs to reset it. the clean filter light will go off!

Nov 14, 2007 • Brookstone Pure-Ion (506840) Air Purifier

Question 2

Kristen McMillian

Contributor 1 Answer
Posted on Aug 11, 2016

Kristen McMillian

Contributor

Joined: Aug 11, 2016

Answers

1

Questions

0

Helped

7005

Points

3

My THERAPURE wouldn't turn on either. I got it when my mom upgraded but could never get it to power on. I came here for help. I figured it out myself. The filter was put in upside down after it was cleaned. Odd that it even fit. I flipped it, plugged it in, and it turned right on! Good luck. Hope your fixes are all as easy as mine!

deton8 von Splosion Aug 11, 2016

Nicely done Kristen McMillian...

That's exactly how I got started...
I had a trouble & ended up fixing it myself.

Then after a while I noticed how I got better at puzzling out what information could be divined from very little... Still working on my smooth finish: what comes to you naturally.

Good job!
Alan DeRossett Jul 11, 2022

Thanks, it worked right away my 96-year-old dad was trying to help out and had cleaned the filter while i was at work and reassembled it wrong. i came home and found it not working.

×

Answer 2 · 6/14/2010 12:00:00 AM

Anonymous

1 Answer
Posted on Jun 14, 2010

SOURCE: how remove and clean filters from Brookstone pure ...

how to remove and clean filters for the Pureion UV air purifier?

Anonymous

11896 Answers
Posted on Oct 13, 2009

SOURCE: Pure Ion will not turn

It sounds like the main board is not getting power. The power supplies have capacitors inside that do overheat and burn out. You can test power coming from power supply leading to main board with a voltmeter. You can try to unplug for 8 hours, in meantime while unplugged, press and hold power button for 5 seconds, then wait 1/2 hour and plug back in to see if unit has reset itself

Answer 3 · 6/14/2010 12:00:00 AM

Anonymous

1 Answer
Posted on Jun 14, 2010

SOURCE: how remove and clean filters from Brookstone pure ...

how to remove and clean filters for the Pureion UV air purifier?

Answer 4 · 10/13/2009 12:00:00 AM

Anonymous

11896 Answers
Posted on Oct 13, 2009

SOURCE: Pure Ion will not turn

It sounds like the main board is not getting power. The power supplies have capacitors inside that do overheat and burn out. You can test power coming from power supply leading to main board with a voltmeter. You can try to unplug for 8 hours, in meantime while unplugged, press and hold power button for 5 seconds, then wait 1/2 hour and plug back in to see if unit has reset itself

Related Topics:

Thera Pure. Why won't it turn on?

1 Answer

Kristen McMillian

2 Related Answers

Anonymous

Anonymous

Add Your Answer

Attachments: Added items

Related Questions:

My sister gave me her Brookstone Pure ion Air purifier....The "clean filter" light flashes red....I wiped the filter with a damp cloth...so think it is clean...?....Is this how to clean it? ....and how do...

How remove and clean filters from Brookstone pure ion uv air purifier?

Pure Ion will not turn on. We took out the filters to clean them. Wall outlet works for other items. Have tried other outlets.

Brookstone Pure-ion Advanced

Brookstone Pure-ion Advanced

Help!

Clean Filter Red light

Brookstone pure ion filters

Device is inoperable

Cleaning the filter

Not finding what you are looking for?

Air Purifiers

My sister gave me her Brookstone Pure ion Air purifier....The "clean filter" light flashes red....I wiped the filter with a damp cloth...so think it is clean...?....Is this how to clean it? ....and how do...

Ask a Question

Top Air Purifiers Experts

Brad Brown

ADMIN Andrew

David Kassin

Are you an Air Purifier Expert? Answer questions, earn points and help others

Manuals & User Guides

Aprilaire5000_Air Cleaner_manual.pdf....

Aprilaire5000_Air Cleaner_manual.pdf....

1349800.pdf. user-manual-17352 Quiet...

Related Topics:

Thera Pure. Why won't it turn on?

1 Answer

Kristen McMillian

2 Related Answers

Anonymous

Anonymous

Add Your Answer

Attachments: Added items

Related Questions:

My sister gave me her Brookstone Pure ion Air purifier....The "clean filter" light flashes red....I wiped the filter with a damp cloth...so think it is clean...?....Is this how to clean it? ....and how do...

How remove and clean filters from Brookstone pure ion uv air purifier?

Pure Ion will not turn on. We took out the filters to clean them. Wall outlet works for other items. Have tried other outlets.

Brookstone Pure-ion Advanced

Brookstone Pure-ion Advanced

Help!

Clean Filter Red light

Brookstone pure ion filters

Device is inoperable

Cleaning the filter

Not finding what you are looking for?

Air Purifiers

My sister gave me her Brookstone Pure ion Air purifier....The "clean filter" light flashes red....I wiped the filter with a damp cloth...so think it is clean...?....Is this how to clean it? ....and how do...

Ask a Question

Popular Questions

Red light on air filter

Red led light on constantly

Red light blinking with beep in aquaguard classic

How do you clean the ionizer in a lasko wind curve

Red light won't go off

Top Air Purifiers Experts

Brad Brown

ADMIN Andrew

David Kassin

Are you an Air Purifier Expert? Answer questions, earn points and help others

Manuals & User Guides

Aprilaire5000_Air Cleaner_manual.pdf....

Aprilaire5000_Air Cleaner_manual.pdf....

1349800.pdf. user-manual-17352 Quiet...