Disc drive not opening

Run a DVD disc cleaner through it and see if that helps. If not then open it up and manually clean the laser pickup lens. Then give it a go. If that didn't help, then open it back up and replace the optical drive.

Hi,
There are three things you can do that will eventually give you a working solution. Depending on the level of problem. Start with 1 progress to 3 until it works.
1. Use a cleaning disc. (one that use an alcohol based liquid)
2. If the cleaning disc does not solve it, you can use an ear bud, with some iso-propyl alcohol to clean the DVD lens on the drive directly. (you have to open the player and the drive)
3. The guaranteed working solution is to replace the DVD drive inside the player. This is quite a simple process, as most players use a standard IDE DVD-ROM or DVD writer.
You simply remove the face plate, (apply power to the drive, and press eject first) the tray will open. Unclip the tray face, and then with the tray open you can unclip the plastic face plate too.
Remove the old drive, and fit the new drive by reversing the removal procedure.
Once everything is assembled you should be able to watch DVD's again. If you can't find a cheap DVD drive locally, try ebay.
I have done this on over 50 players for my clients in the past. I use LG DVD roms and DVD writers for the DVD recorders, irrespective of brand.
Let me know how it goes.

It is free to download the program,its not free to install the set up file!
just the way it is,you need search for freeware,not free download.

Which dvd are you trying to download,I may be able to point you in right direction

If unit has a belt drive to open and close the tray see if it has stretched or fallen off the pulley.

I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.

After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.

Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.

I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!

I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.

I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).

Good luck!

What's the model number of the unit?

Don't panic, friend. Likely you've had the unit awhile. Get yourself a CD lens cleaner from your nearest music or Hi-Fi store. Run it a couple of times. That should solve your problem.

if you have got something stuck in it you need to buy a new one

the small 12 tooth gear on top of the slide motor could have a crack in it , this will lock the slide from working

This could be a faulty unit as some drives have two lasers one for cd other for dvd.