Question about Canon PIXMA iP5000 InkJet Photo Printer

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Where can I get step-by-step instructions to remove printheads for cleaning and reinstallation?

I've tried everything I know and I can't get the large black cartridge to work (3eBK), including: auto cleaning and deep cleaning, clean sponges in Waste disposer.

Posted by Paul Wyatt on

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5 Related Answers

Anonymous

  • 944 Answers

SOURCE: Canon iP5000 not printing black

Here is the link to the user guide if you need it; http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=10439 If you have performed all the operations in there with no success, then the part of the printhead that is under the 6bk has some blockages. This is best cleaned by dripping some ink flush solution (use gin if you have none) into the print head from above (just at the point where the hole on the ink cartridge would sit. Very gently swab with a q-tip from below with more fluid. After a day or so with the fluid penetrating from the top, clean the bottom again, clean out any excess fluid you can from the top (don't get any q-tip fluff in there). Then run a clean/test again. Hopefully this can solve your problem after a few cleans, but blocked Canon printheads are not always unblockable. You can purchase the complete replacement printhead, although I wasn't able to find a price - this link for service; http://www.usa.canon.com/consumer/controller?act=ServiceLocatorAct&fcategoryid=184&modelid=10439 Hope this helps :)

Posted on Jul 20, 2007

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Anonymous

  • 3 Answers

SOURCE: Not Printing Cannot do Automatic Print Alignment

We should buy Epsons !

Posted on Dec 09, 2007

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Anonymous

  • 92 Answers

SOURCE: The 3eBK head stopped printing.

Try below some steps which might help you resolve the problem.

Print Head Cleaning / Head Refreshing If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.

  1. Press the <Menu> button on the printers operation panel repeatedly until [MAINTENANCE] appears in the LCD.
  2. Press the left [<] or right [>] arrow buttons to select the cleaning setting you want. Select [HEAD CLEANING] or [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.
  3. Press the <OK> button.
  4. Print a Nozzle Check Pattern and perform at least two Head Refreshings if the pattern is not correct.
If this does not help, try removing the print head and then install it again. Once place, dont forget to aligh the head. Following are the steps:

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif
  2. Raise the Scanning Unit until it stops.
    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif
  3. Open the Inner Cover 1.

    mp780_innercover1.gif
  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.
  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.
  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif
  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif
  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  9. Close the Inner Cover 2.
  10. Close the Inner Cover 1.
  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.
Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.

If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Apr 26, 2009

komguy

Craig Gillette

  • 2306 Answers

SOURCE: 3eBk will not print. Canon MP780

Replacing the printhead may work, but it could be a problem with the cleaning assembly. Take out the 3ebk and run a cleaning, if the ink goes away on the pad where the ink cart. goes, then clean assy. is OK, and you need a new printhead.

Posted on Jul 14, 2009

jamie

  • 1810 Answers

SOURCE: After replacing black ink cartridge, black ink will not print

check the cartridge contacts in the printer \
a lot of time they geet covered in ink this will not allow the cartridge to print properly and cause headaches
clean with a baby wipe or a paper towel with soap on it
dry thuoly with hair dryer and try again

Posted on Aug 03, 2009

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1 Answer

My black large black ink cartridge is not printing. (BcI-3ebk) I have done all the cleaning suggestions and put in a new cartridge. Still nothing..


Unfortunately you have a blocked defective printhead. You could try removing the ink cartridges, remove the head and then dip the tip of the head into hot water for a minute or two. Dry the head, re install and run cleaning cycle again.
This does not work very often. You probably will need a new printhead and they cost more than a new printer.

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I can't get any of the inks to print, other than the 3eBK. I have run through all the menu maintenance options and turned off the printer and restarted it. Nothing. It was working well before I changed two...


CANON MP780 DOES NOT PRINT

This is what works for me. Try at your own risk. You may need to clean both areas.


CLEAN PRINTHEAD:

Perform a nozzle check using the Canon software under "maintenance." If the nozzle check prints successfully, the problem is most likely not with the printhead. Otherwise, 1) Lift up the lever above the ink cartridges. Take the ink cartridges out. Put them in a plastic zip lock bag. 2) The container in which the ink cartridges sit is removable. The container is inside the moving mechanism. The container is the printhead. Tilt it slightly and pull up. This should come out easily. 3) There are round pads under which the ink cartridges sit in the printhead you removed. The large one is black. On the underside of the printhead are small slits. The one separated from the others is black. Fill a syringe with Windex. a. Run warm water over the printhead until no more ink comes out. b. Fill the areas where the round pads are with Windex. c. Set the printhead on some paper towels. The liquid will soak through and come out the underside along with the ink. Repeat steps a-c until no more ink comes out, but at least 10 times. 4) Let the print head sit and dry for two hours. Put everything back in the printer. Unplug the printer. Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.


CLEAN PURGE MECHANISM:

You will need a light. 1) Unplug the printer and move the printhead all the way to the left. On the far right are two rectangular basins. The smaller one is black. Take your fingernail or a tweezers and lift out the sponge pad (do not drop it). Soak the sponge pad in Windex until it turns white. Plug in the printer. 2) Fill a syringe with Windex. a. Fill the basin with liquid. b. Let it soak for 5 minutes. c. Turn the printer off. d. Turn the printer on. Repeat steps a-d until you see a small hole in the basin. e. Put the syringe over the hole and fill the basin, pushing the liquid into the hole. f. Let it soak for 5 minutes. g. Turn the printer off. h. Turn the printer on. Repeat steps e-h 5 to 10 times. 3) Unplug the printer. Put the sponge pad back in using your fingers (do not drop it). Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.


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2 Answers

Can't unclog black 3eBK nozzle.


If you said you replaced cartridges with new ones and it still doesn't work, the printer is the issue and may need to be replaced.

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1 Answer

Hi, our black 3ebk will not print. we have deep


Check if there is a tape over the top vent intended to let air into the ink tank and so ink can flow out to the writing head.

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1 Answer

After replacing black ink cartridge, black ink will not print


check the cartridge contacts in the printer \
a lot of time they geet covered in ink this will not allow the cartridge to print properly and cause headaches
clean with a baby wipe or a paper towel with soap on it
dry thuoly with hair dryer and try again

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3eBk will not print. Canon MP780


Replacing the printhead may work, but it could be a problem with the cleaning assembly. Take out the 3ebk and run a cleaning, if the ink goes away on the pad where the ink cart. goes, then clean assy. is OK, and you need a new printhead.

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Canon i860 printer is not printing from the 3eBK cartridge. I changed the cartridge and have deep cleaned the nozzles. any ideas


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If you haven't done so, I would try another new cartridge. It is entirely possible (and occurs frequently) that you got a bad cartridge. Assuming you removed the tape from the cartridge before putting it in, this is generally indicative of either a bad cartridge, bad print head, or that heads or ink tanks may need cleaning.

The Canon support page for this printer is at:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=10444

However, as Canon pages come up as generic pages (without the text I input for you), you will have to type in "missing black ink" (without quotes), to see the material they have posted in this regard. You will find instructions there in regard to how to clean the print heads, etc., if that is necessary. However, I would definitely try another cartridge first, especially if you haven't had that much use on the printer, such that you think these other measures may be necessary.

Please post back if you need further help, otherwise thanks for rating FixYa!

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