Question about Epson Stylus C43SX InkJet Printer

4 Answers

C43sx both lights on

Turning on the printer, the head moves a little bit to the left then red light on (not blinking). Pushing paper/ink button , head move to left again.... and again.... and again. Replace new Ink cartridge both black and color same problem. Counter reseting.... not work. Any idea?

thanks jez

Posted by jersel on

  • 13 more comments 
  • jersel Nov 17, 2007

    I found the cause of the problem thanks.

  • Anonymous Dec 26, 2007

    Have problem same with this, i have clean the ink tank, the problem is same the red lamp still blinking. and we have been using this printer since 2004 year ago. And trying to reset the counter but still quite. any idea please?

  • Anonymous Dec 29, 2007

    everything else seems ok no blinking lights green and red but no printing plz help

  • IDKHAN Jan 17, 2008

    EPSON STYLUS C43SX Ink Jet printer: When I turn th printer on , the head starts moveing and moving to right untill it reaches the right edge of the slider. at that point red light turns on and the head tries to move right and right .Since there is no space to move further right it creats a cranking sound .At last the printer turns off after 2 to 3 inutes.

    Please guide me

    M A khan

  • tabuge Feb 27, 2008

    red and green light is on but not blinking, not printing

  • Anonymous Mar 15, 2008

    power on[green] button not blinking but always on.does not print what to do?

  • sarj_88 Apr 02, 2008

    when i turn the printer (Epson stylus c43sx) on, the red light also turns on. then the head moves a bit to the left. after pushing the paper/ink button, the head will just move either to the left and the right again and again. what should i do? what's wrong with my printer?

  • sarj_88 Apr 02, 2008

    when i turn on my epson stylus c43sx, the red light will also turn on and the head moves to the left. after pushing the paper/ink button, the head will just move either to the left or right and the red light does not turn off, it's always on. because of this my printer does not print.what should i do? what's wrong with my printer?

  • carla_ley May 29, 2008

    both the green and red lights are printer is no longer able to print...wats wrong?

  • lily verawati Jun 17, 2008

    I have a problem with the red light and the green light on, so i can't print. It said I must have contact my technical support to reset the printer and the spareparts. And it must be took 2 - 3 days to repair it, but i can't take any longer to use it. Please give me solution to repair it on my own quickly. Thank u.

  • Anonymous Jun 19, 2008

    in epson cx43sx printer power on, red light on

  • juicewah13 Jun 26, 2008

    when i turn on my printer, green and red lights are on (not blinking). when i press the paper load button, the printer head moves to the left, the state when you remove and change the ink cartridges. when i press the paper load button again, the head return to the right and as if it performs the cleaning process. i can't print. my black ink cartridge still has ink and the colored one had just been refilled. thanks for your help.

  • Anonymous Aug 17, 2008

    my printer is c41ux... still when i turn the printer on, both the red and green is turned on.. the green light is blinking while the red light is not but both are or.. and i cant print..huhuhu.. hurry..

  • Anonymous Apr 07, 2009

    same problem with my c41ux. Hopless brand I guess, will buy a canon next time, i had an old one with no issues, dont know why i upgraded to an epson if everyone has this same problem without any help

  • Anonymous Mar 14, 2014

    Tried to install te printer in a new computer and the lights of the paper feeder and ink are blinking and no way to turn them off, even with new cartridges.



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If your PC is connecting to it normally (no connection errors), it sounds like you printer is having the service reset hardware problem. Try installing the EPSON reset software and check all counters and error codes.

Try this one which fixed mine:

Good luck...

Posted on Nov 16, 2007


Gerry Millward

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Hi Guest of Apr 7 2009. It is not a good idea to add your problem to such an old (and probably forgotten) other person's problem. Join Fixya, start a new post with details of YOUR problem and you will get attention from the Fixya team of helpers.

Posted on May 11, 2009



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Posted on Jun 23, 2008


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My printer epson stylus c43 series have a problem... the red light was blinking....

Posted on Nov 20, 2007

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SOURCE: c43sx both lights on

ok...start by removing the drivers from control panel, go to website and get new drivers, install them, try it again.

Posted on Aug 18, 2008

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The ink and paper lights are blinking and the power light is not lit

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After intense searching on the net, I tried just about everything. SSC service utility did
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Turning printer off then pressing the paper and ink buttons, then turning power on, then waiting for both lights to flash, releasing them and pressing the ink button for 10 seconds also didn’t help.

After days of this I got frustrated, packed the POS back into the box and put it up for sale
On Craigslist. No takers… I was about to put it out to the curb ($540 printer sat in the box for almost a year) but decided to do one last google and found someone talking about the print head moving along the rail.

Suggestion was to turn printer off and see if print head traveled freely back and forth. Ok I thought, Pulled the printer back out of the box and set it up again. Reinstalled software and turned it on. Red lights flashing again! Ok, press the ink button to move head to home, then turn printer off. Then I tried to move head along rail. It moved freely a couple of inches to the left then stopped like something was blocking it.

Took my flashlight out and could not see anything in the way so pushed down on the cartridge cover and heard a “click”….. Duh! The freakin’ cover was not closed! Now the head would move left and right all the way so I turned the printer on and to my amazement NO more flashing red lights! I was both thrilled and depressed (at my stupidity) for not seeing this earlier.

I will post this everywhere I can to remind people that the cartridge cover is the FIRST thing you should check upon seeing both red lights flashing rapidly!!!!!

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Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.

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the clear strip passes through the cartridge head. I'm told it is called an encoder strip and the optical head reads the strip to know it's position.

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