Why isn't Netflix working through my blu-ray player? I have an error message Unable to connect to Netflix.

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Using Netflix on your Vizio TV or Blu-ray player

If you have a Sony device, the problem is completely on Sony's end (Feb 24 2015). A so-called "provisioning server" that Sony requires your device to use was down (whether by hackers or technical error), thus preventing your device from working. Very poor design! An error message clarifying that the problem was "Unable to reach the Sony server" would have saved me and many others hours of time trying in vain to fix a non-existent problem on my end. And worse is that this server only helps Sony capture details of your usage (forget your privacy!). They could easily have designed the device to connect directly (and much faster) to Netflix or wherever without snooping, or at least even if the Sony provisioning server were down. This probably also explains why it often takes so much time to connect to Netflix compared to when I use my PC. This is the last Sony Internet device I'll buy! And I'll check reviews to make sure whatever device I buy isn't hobbled by a similar poor design.

Restart your router (pull power for 10 secs and replace). Wait for the router to reset and reconnect. I have found that internet connections to devices often have difficulties reconnecting from time to time. It may be the issue of automatically assigning IP addresses?

Reprogram the router IP setting to your blu-ray player.

My netflix stopped working cause I didn't update my Credit card info when I got a new card.

I can browse Vudu just fine but after getting billing info correct for netflix, Doing a system factory reset of the visio I still get a Not connected to the internet message when trying to start Netflix.

I just had this happen to me too! Are Sony servers down today?

I have the same problem, but it's NOT netflix dawn or anything like that, because Pandora doesn't work either, or any internet services on my Sony Bluray player, so I know it's Sony Internet Services who refuse to connect to the internet, whats the problem SONY?

Makes no sense - if you can access netflix you are connected. Message is wrong - Contact Samsung help center - they are pretty good.