Electrolux EI28BS56IS (278 cu ft) Bottom Freezer Commercial French Door Refrigerator Logo
Jeffrey Kitzberger Posted on Jul 07, 2015
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Why is the refrigerator section not cooling?

Now at 60 degrees. Freezer section shows 0 degrees. Fan running. Tried reset by unplugging for 10 minutes and re-plugging in.

1 Answer

Bob L

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  • Expert 413 Answers
  • Posted on Jul 28, 2015
Bob L
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Sounds like a defrost problem,either bad defrost heater or bad defrost thermostat

4 Related Answers

barneychrist

  • 37 Answers
  • Posted on Jan 09, 2010

SOURCE: electrolux fridge freezer.FRIDGE NOT COOLING?

i checked out a different website and got my solution straight away.

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Anonymous

  • 126 Answers
  • Posted on Apr 25, 2010

SOURCE: Refrigerator temperature showing lower than it is.

SOME OF THESE CONTROLS SWITCH TO CELCIUS. SOME DO IT ON ACCIDENT AND CANNOT BE SWITCHED BACK. LOOK AT YOUR BOOK. IF YOU HAVE NO BOOK GET IT FROM THE MANUFATURES WEBSITE. OR REPLACE CONTROL.

Anonymous

  • 1622 Answers
  • Posted on Mar 30, 2011

SOURCE: the temperature in fridge is 53 and the temp in

Hi,The thermostat - that part of your fridge that controls the temperature - may be one of the smallest parts, but of course it is also one of the most important. The thermostat can not easily be repaired - generally speaking, if you have a faulty thermostat you will almost certainly need to have it replaced.

There are several warning signs that the temperature inside the fridge is not what it should be. An obvious sign that the temperature is too cold inside the fridge is when liquids - milk, soda or orange juice, for example - are partly frozen. Similarly, if your freezer or ice compartment is kept too cold, ice will form on the outside of packets of food that are stored in there. The bottom part of your fridge is the coldest part - you can always try putting produce and other sensitive food items on a higher shelf. Ice or frost forming on the inside walls of the fridge also indicates a problem. Food that spoils before it should is also a sign that your fridge may be too warm.

Before you spend the time and money replacing the thermostat, here are some tests you can perform to see if it is the thermostat that is faulty, or some other problem. If you feel the temperature in your fridge is not what it should be, firstly try the obvious: make sure the temperature control is set correctly. The ideal temperature for the fridge should be between 38 and 40 degrees Fahrenheit, and for the freezer temperature between 0 and 8 degrees Fahrenheit. The temperature setting may have arbitrary numbers on it, (for example 1 through 9, warmest to coldest) and simply moving this control to the next setting up or down may solve the problem. Depending on the age and make of your fridge, there may be separate temperature controls for both the fridge and freezer. Check the manufacturer's manual that comes with your fridge to find the suggested setting for the temperature control - or call the manufacturer if you don't have the manual. Most companies have a toll free help or troubleshooting number to call.

If you are technically minded, it is possible to easily unscrew the temperature dial, and then remove the actual temperature control box, taking care not to pull any wires away. You can then test the temperature control using a hand held device called a continuity tester probe. Set the control dial to its coldest setting, and then attach the probe. If it lights up, then this indicates a closed circuit with no obvious problem in the electrical system. Make sure your fridge is unplugged while you do this.

If your fridge temperature is too low and you cannot make it warmer by adjusting the thermostat, it may be one of several other parts that are causing the problem - there may be a leak in the refrigerant system, a defective air damper, or a situation known as cold air migration, which occurs in " side by side' fridge/freezer models. Poor cooling can also be caused by frost building up on the evaporator coils - a vital part of the fridge that you cannot easily see without removing a panel on the inside of the freezer. A sure sign of this is if you see slight icing or frost build up on the inside walls, or floor of the fridge. If your fridge is self-defrosting, it may be a faulty defrosting mechanism that is causing the ice or frost build-up. One way to test this, although it is not particularly convenient, is to take everything out of the fridge, leave the door open and turn the thermostat off for at least 24 hours. Once the ice build up has disappeared, put the thermostat back on its normal setting - if the fridge then cools properly, there is probably a problem with some part of the defrosting system.

There are other ways to test that the thermostat is keeping your fridge as cool as it should. A good method of accurately checking the temp over a period of time is to leave a glass of water in the fridge for 24 hours; or a glass of cooking oil in the freezer. You can also use a thermometer - a meat thermometer is good for this. Also check the door seal and the door catch on your fridge - something as simple as the door not closing fully can cause a slight temperature increase inside the fridge. And leaving the refrigerator door open for long periods of time can also cause the inside temperature to warm up.

If you are lucky though, you may never need to repair your fridge - the average lifespan of a refrigerator is about 15 years, making them one of the most reliable and longest lasting of household appliances.

Anonymous

  • 4 Answers
  • Posted on Aug 06, 2011

SOURCE: We have purchased an Electrolux

it could be refrigerant leak or fan don;t run

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