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Why won't water turn off? - Home

Posted by Elaine Campbell on

  • Elaine Campbell
    Elaine Campbell Jul 06, 2015

    Installed a new stem in shower. When we turned the water back on there is water coming out of spicket and we cannot get it to stop.

  • Elaine Campbell
    Elaine Campbell Jul 06, 2015

    We did that. After stem was installed, the water will not shut off

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mike simpson

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YOU MUST SHUT OFF WATER FIRST!! Because you need to replace the valve stem washer. Most likely OO washer size, black hard rubber washer is worn out.
Remove the excursion (handle) one or hot and cold. Phillip screw or allen nut back of handle.

You will see a brass valve stem the handle was attached to. Use a crescent wrench and unscrew the stem and pull to remove.

Ar the bottom of the stem you will see the black washer. Remove the screw holding the washer in and replace with new. Reverse steps to install.

Hope this helps, I never know. Mike

Posted on Jul 06, 2015

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