Cameras Logo

Related Topics:

A
Anonymous Posted on Jun 30, 2015

My camera is displaying that I need too turn it off and turn it back on . I have done this several times,?

2 Answers

David Payne

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Cameras Master 14,162 Answers
  • Posted on Jun 30, 2015
David Payne
Cameras Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Dec 27, 2008
Answers
14162
Questions
0
Helped
2998146
Points
455836

Fixing a Lens Error (Stuck or Jammed Lens) on a Digital Camera


(Last Update: 13 February, 2014)
If this information helps you, please pay it forward, and share this article with others who may be experiencing the same problem. Your help in sharing will be appreciated, and karma will prevail!

This has to be THE most common failure mode for a digital camera, a stuck lens, jammed lens, or a malfunctioning lens. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error" (older Canon Powershot), "ACCESS" error (Sony Cybershot), "Zoom Error" (Fuji Finepix), "Lens Obstructed" (Kodak Easyshare), "lens error, restart camera" or just "lens error" (Nikon Coolpix and some other camera makers lately are using this variation). Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

Note that this problem applies to ALL cameras with telescopic lens barrel (optical) zoom. With Samsung's release of the Galaxy S4 Zoom, I'm really curious to see if this will also be a issue/problem with this camera phone (and other phones with optical zoom). I predict (on June 16, 2013) that it will, as most people carry their phones in pockets and purses. If it occurs, Fix 5a would likely be the best technique to correct this problem.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

First here's a video summary of most of these fixes, and following that a detailed text description of the fixes. Recommend reading the text first (along with the reader's comments and tips section) as these provide additional tips for situations that the video does not. For example, the video focuses on repair fixes for a camera that does not have obvious damage to the lens barrel (such as from a fall). Thus it does not cover straightening the lens barrel if it is crooked, which the text does. Use the video primarily for further clarificati


http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Ammad Jawaid

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jun 30, 2015
Ammad Jawaid
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jun 30, 2015
Answers
1
Questions
0
Helped
111
Points
3

Consider replacing your camera's battery.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My Sony DSC-S60 camera lens in stuck open and my camera is stuck on access. It tells me turn off camera then back on. I have done that several times with no luck

Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
0helpful
1answer

I have a Sony Cyber-Shot camera and when I turn it on it says to turn off and then turn on. I have done this, several times. The battery is fully charged but I did try a new battery with the same result....

Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.

Thanks for contacting FixYa
0helpful
1answer

The view screen in the back oc camera has stopped working.It only works when reviewing photos taken. Can anything be done?

Think that you might have just accidentally pressed the DISP or DISPLAY button on the back of your camera. This manually turns the LCD display on and off to save batteries. You would then use the optical viewfinder in its place. To turn the screen back on, just press the DISP button one more time.
0helpful
1answer

Camera Not Working.

hi zaidi,

u may have just accidentally pressed the DISP button of your camera. its on the bottom left side of ur camera's D-pad., press it several times and u'll get the display back.

good luck!
0helpful
1answer

Camera dropped and won't turn on

What does the screen say when you turn it on? Does it say errror 31? If so you have to take the camera apart and set the lens barrell on the track. It is not difficult to do but time consuming. I have done several of these and you are going to need small philips and straight screw drivers. Just go slow and it will all go well if you need help let me know.
0helpful
1answer

Sony Cyber-Shot camera problems

I read that if you bang the camera against your hand a couple of times it can fix it. I tried it and it fixed it until i turned the camera off and on again. Tell me how it works for you.
Mar 23, 2008 • Cameras
0helpful
1answer

Will not take pics

It's elementary, but I want to mention to make sure you have a memory card in the camera. The camera will not turn on without a memory card.

I've done it myself several times and it scared the **** out of me, until I realized I had left the card out. One time I had to walk about a quarter-mile back to my card to get one after I had done this.
Not finding what you are looking for?

121 views

Ask a Question

Usually answered in minutes!

Top Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66949 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...