How do I access the menu from the tv touch panel as the remote isn't working

I know this is obvious, but make sure you press TV on the remote and then hit the menu button. It should still access the tv menu as long as there’s a menu button on the remote the remote is in fact the original Vizio Remote Control that goes to that particular TV.

Also, you can remove the batteries from the remote, then use a wire or anything that conducts electricity to touch the positive and negative terminals together- these are the spring type and/or flat components that the batteries actually touch. Hold a piece of wire to each side, (+) and (-), at the same time and this too can get rid of stored data on some remote models. Aluminum Foil works well instead of a spare wire if you don’t have one within reach.

I hope this helps, along with the other great answer already posted.

This is for Panasonic but might help you
Getting out of the hotel mode is very easy. Just go get the Panasonic remote and open your tv. Go near the tv and hold down the AV/- button on the television itself. Then use the remote and press the AV button for 3 times. A hidden menu on the television screen will appear. Turn off the "Hotel Mode" from the menu and exit. Do not touch anything from the hidden menu except the hotel mode. Now you can use your tv in normal mode. The remote is required to access the hidden menu so be sure your remote is working and has working or full charged battery before doing the steps above.

Read more: My 50" sanyo plasma tv is stuck in hotel mode how do i get it out of hotel mode? - When i turn the tv on it says D01--32 and a blue lower case u under it :: Ask Me Fast at http://www.askmefast.com/My_50_sanyo_plasma_tv_is_stuck_in_hotel_mode_how_do_i_get_it_out_of_hotel_mode-qna4904417.html#q5129429

reset all pluges on board.

Isn't there a channel Up/Dn button at the front panel of this TV. It should be there. Only Menu button is not. There is Ch up ' Ch Dn and Vol Up ' Vol Dn buttons, beside a power button. Even pressing the channel Up ' Dn button, the channels cannot be changed, check the micro switches inside the TV. Replace them all at one time. You ave to open the TV to access these components.

Make sure it isn't your cable or satellite TV service making the captions, as closed captions on your TV are separate from the ones produced by your service provider. If it isn't your cable/ satellite, open the TV menu and find the Audio/Visual properties section of the menu (audio and visual might be separate sections), and find the closed captions or CC options menu. When you do just change the setting from whatever it is on, to off. If your TV remote is fancier than mine (which it probably is), their could possibly be a closed caption button on the remote for easy access. In this case just push the button and change what you need to.

Hello
If there isn't a button marked 'Menu' at the front panel of your TV, you can;t pull out Menu option without its remote control. No TV, which haven't Menu Button on its front panel, can't be controlled for all of its functions without its remote control OK.

Hold down "INPUT" Button at TV panel, while you press "INFO/A-B" button in your remote.. Or...Hold down "INPUT" Button at TV panel, while you press No.1 chnl on your remote..

Have you tried turning it on in the menu options. Navagate thru the menu there is a setting for on or off on the Ambilights.

I just realized that there is no usb port on this tv. Called tech support at vizio since I'm still under warranty. They're sending a new remote. I know it's not the remote because neither the verizon nor the vizio remote works, although the vizio remote will intermittently work if I'm one foot away from the sensor on the tv and holding the remote on a downward angle. Tech support says they will send a new remote to rule that out before they send a tech over. I'll check the posts to see if you find a solution when I finally get the tech guy out here. If not, I'll let you know what he does.

Good luck.

Try to buy a universal remote control. I reccomend a philips.