WHAT CAN I DO TO MAKE MY VISUAL LAND 7Q TABLET WORK AGAIN?
IT JUST STOPPED WORKING AT FIRST WHEN PLUGGED IN WITH EITHER CORD & AFTER DEPRESSING THE POWER BUTTON A BATTERY SIGN WITH A TRIANGLE & ! IN THE MIDDLE WOULD APPEAR OR JUST A RED BATTERY SIGN THEN IMMEDIATELY TURN OFF. NOW NOTHING COMES ON THE SCREEN. THIS IS MY LIFE LINE FOR MY KIDS, FAMILY AND JOB I ON LINE DISPATCH FOR AAA TOWING COMPANIES I DON'T HAVE ANY OTHER COMPUTERS AND NO MONEY TO REPLACE! PLEASE CAN OU HELP?
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Make sure the tablet and keyboard are charged.
On the tablet, go to setting - it looks like a gear icon. Open settings and about the 3rd item down from the top of the drop down menu, you will see "Bluetooth." Make sure it is set to "ON"
Then go to the keyboard. It also has an "ON" button and press the botton. A tiny red light will blink slowly close to the button. There is a second "Connect" that must also be pushed - it is the "Connect" button and it will search for the Bluetooth signal from the tablet.
When it finds te tablet signal, you will see a message on the tablet screen [it must e turned on} instructing you to enter a 5 or 6 digit code on the keyboard. When you enter the code, a "Connected" signal will show on the screen.
Open a document and start typing!
I'm pretty sure this pertains to all tablets and keyboards.
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You will need to get back on with Visual Land. all I can offer you is that batteries do go bad, and sometimes need to be replaced. We cannot force Visual Land to replace your tablet.
If it just stopped charging and you have tried other chrgers, then the probable cause would be the battery for the tablet has failed. This is fairly common and would require disassembly of the tablet and replacement of the battery to fix.
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