Question about Microsoft Xbox 360 Console

6 Answers


Posted by XBOX TROUBLE on

  • 34 more comments 
  • Christopher davies Nov 15, 2007

    Red light in bottom righthand corner,E74 contact xbox customer support

  • danininini Nov 17, 2007

    i was playing fine on call of duty 4 but then little black squares started popping up all over the place i thought it was nothing but when a friend came online or i received a message i could not read it because it had thick black lines through it so i turned of the xbox left it for about 5 mins turned it back on then i got : system error. contact customer support E74 please help me!

  • Anonymous Nov 19, 2007

    E 74,one red flash light

  • Anonymous Nov 19, 2007

    E 74 with red flash light

  • youngboi Nov 26, 2007

    1. try some new cords

    2. try not to play it alot

  • Sneakerboxx7 Nov 28, 2007

    I have the same problem that everyone else here has. I think it is the encoder chip inside the Xbox. I've also tryed going out and getting another A/V cord but the dang thing keeps giving me the error code with the one flashing light in the bottom right corner. I wonder why they would make something that breaks down after a few months? Didn't they make enough money by making it in the first place? Don't get me wrong, I love my Xbox 360 but this makes me wanna go back to playstation!

  • Anonymous Nov 30, 2007

    Error message E74 came on with red light flashing in lower right corner. Couldn't get past the screen that told us there was an error message.

  • demonslayer Dec 04, 2007

    360 says e 74 contact customer support .

  • Anonymous Dec 06, 2007

    error e74 black boxes and unable to play

  • Anonymous Dec 10, 2007

    system error e74 red light bottom corner

  • Anonymous Dec 28, 2007

    my 1 light is on and whenever i start playing a game the screen goes fuzzy

  • Anonymous Dec 30, 2007

    Red light in bottom right hand corner.Xbox wont even turn on!What should i do?

  • Anonymous Dec 31, 2007

    swapped out both the power cable and the av cable with a friend, who tried them on his machine. Both cables worked fine on his machine.

  • Anonymous Jul 22, 2008

    my xbox 360 will turn on but there is only a message on the screen can someone please help.

  • gremlin158 Aug 27, 2008

    red light in bottom right. error E 74 on screen contract microsoft costomer services (phone rates are stupidly high) went on offical website n was told to remove the harddrive. reluctant to try it as i dont know if this will void my warrenty or not.

    before the error screen occured the black areas of my screen were displaying green fuzzy lines.

    unplugged all cables, left it for a while, replaced all cables exept controller cable, error message still dispayed.

  • greynolds199 Oct 02, 2008

    there is a red light at the bottom of the circle and the xbox will not come on. The screen also has E 74 on it. How do I fix this?

  • keatonm95 Oct 26, 2008

    The light becomes red or it will not turn on.

  • prince shaka Oct 26, 2008

    E74 one red light in bottom right corner

  • prince shaka Oct 26, 2008


  • zerper Nov 07, 2008

    i was playing call of duty4 and all of a sudden green fuzzy lines went down the screen. i turned it off and then back on and their was a red light in the bottom right. i took off all cords and left the a/v cord out and it was fine. but when i put it back in their was the red light again

  • Anonymous Nov 09, 2008

    e74 happened to me and you should check your av cable whilst it is on and at the back of the but where you plug it in to the x-box if there is a red light it means that you need a new av cable :D

  • Anonymous Nov 16, 2008

    1 light is flasking constantly on my xbox 360 start button but i dont no wot 2 do :'(

  • declanhorton Nov 18, 2008

    One blinking red light. The lower right hand one. Screen shows up, displays error E 74 onscreen. Have swapped out two different component cables, and one VGA cable, unsuccessful. Have not tried swapping out power cord/power supply, have heard that it may work in some cases.

  • Anonymous Nov 29, 2008

    same here i have message system error e 74 and when i remove the av cable red light goes off but could it be power supply not giving enough electricity ?

  • g_husband Nov 29, 2008

    error E 74 appears on my xbox 360

  • Anonymous Dec 01, 2008

    i have the warning e74 on my screen and it wont load can you help me please

  • nyer4life05 Dec 02, 2008

    1 red light in bottom left corner e74 error

  • Anonymous Dec 14, 2008

    e 74 bottom right light blinking

  • Roger Miller
    Roger Miller Jan 05, 2009


  • Anonymous Feb 20, 2009

    one flashing red light

  • Anonymous Feb 26, 2009

    Lower right bit is red and flashes, E74 message

  • vaughn1188 Mar 02, 2009

    same problem bottom right hand corner light!

  • Anonymous Mar 08, 2009

    2 red lights showed up on the left side of my xbox360, and i couldn't turn it off in till i pulled the cord

  • Anonymous Apr 04, 2009


  • georgie1975 Apr 04, 2009

    e74 error 1 red ring lit

  • sarobes May 11, 2010

    Solution Link . . .



6 Answers


  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 45 Answers

3 Red lights problem is one of the most common problem of Xbox 360. You willhave to either get it repaired from Microsoft (in case your Xbox'swarranty is not expired, but one thing to note is that you will have towait for at least 3-4 weeks to get back your Xbox) or you can Fix yourXbox error yourself with the help of DIY Video guide available on Internet. You can fix yourself without any technical knowledge.

Posted on Feb 20, 2009



  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

I had the same Error 74, One red light on bottom right corner of my console.

I tried everything the internet told me to try with one excpetion, Didnt try the overheat solution that everyone talks about: Placing your Xbox inside a few Towels powering it up and letting it sit for a few hours, I was sceptical.

Even borrowed multiple sets of wires, and Power adapters and none of this was working.

Tried taking it apart and cleaning compound from GPU and reseating it and everything else till i was border line throwing it out the window and watching it explode on the street belwow.

So i said why not, i placed the Xbox360 inside a few cozy towels, without cables and powered it on, Left for abit which turned out to be over 8 hrs, anyways came back and crossed my fingers, Powered it down let it completely cool down, about an hour.

Hooked it up and Wala, that was over 8 months ago and still plays hard for up to 6 hrs per day, Steady.

Worked for me.......................:) Not saying it will work for you but worth a shot i say.

Posted on Feb 26, 2009



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

E74 is usually caused by faulty AV Cable. Look inside the connection end that hooks into your Xbox and see if PINS are bent up and pushed back. DON'T TRY TO BEND THEN BACK, THAT WILL NOT PERMANENTLY FIX THE PROBLEM!.Once the pins are bent, your screwed. Go Buy a $20 Replacement at Wal-Mart. Follow the Tutorial that tells you how to replace the Arctic Silver 5 compound on the heat sink, and how to replace the X-Clamps before you try to "TOWEL" or "BLOWDRY" Your Xbox. I took my Xbox 360 apart following the Dissamsembly process illustrated at . At one point it tells you to power up your Xbox after you've put the HeatSinks back on, but before you tighten everything down. At that Point my Xbox had Reset itself and IT WORKED!. If you power up and get 4 red lights, plug in your AV cables...duh!. If you still have the E74 Error then take a blowdryer to the Hanna chip in the tutorial also found at . I've found a hundred Websites found with a lot of methods. I think this one is the best because it directly targets the problems that come with the E74 ERROR. The AV cable and the Hana Chip.
Arctic Silver- $10 *Radio Shack*
Nuts and Bolts-$5 *Home Depot or Lowes*


Posted on Sep 12, 2008


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

One of the ways to correct for the failed solder connections and to reball a device is to use the EZReball soldering preform . These are pretty easy to use as seen by the demo video here

Posted on Dec 10, 2007


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 85 Answers

The AV cables you guys have are probably defective the bottom right red light with E74 error indicates an issue with the AV cables. The scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

I would suggest borrowing someones AV cords and trying them out first to make sure its not that.

If that doesnt work then its your GPU which Microsoft will have to take care of unless your a wiz in the electronics department lol.

Posted on Nov 30, 2007


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 71 Answers

A few tips

1. Disconnect all cables, reconnect and try again...if you still have it, disconnect & reconnect your hard drive. If it still happens, keep your HDD disconnected and try again, if it then works your HDD is may be dead.

2. The console is overheating . Turn it off, unplug power supply, and try it again after 15 miuntes

3. Console is experiencing a hardware failure. Contact 1-800-4myxbox

Good luck

Posted on Nov 15, 2007

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Someone plugged there xbox 360 HDMI cable into the USB port in a laptop. Now they get a E74 and 1 red light lower right side . What can they do now.

If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

Once you identify which error the Xbox 360 1 red light message is pointing to, fixing it is really easy. The guide available at will tell you what to do in each case, as well as what to do in case you get any of the other Xbox 360 lights messages. Check it out.

Jan 14, 2011 | Microsoft Xbox 360 Console

2 Answers

I red light e74 message on screen

The E74 error happens as the scaler chip that deals with all the display, you will need to stop the heat build up, you can do this yourself or you can send it in for repair.

Dec 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Got on red light,E74

An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

2 Answers

When i turn the x box on it has one red light flashing in the bottom right hand corner and the error 73 message comes on

The problem has aroused due to the overheating of the console. The HANA scaler chip on the motherboard got overheated and this deals with the display on your console and that is why your Xbox is showing the e74 error.

If your Xbox 360 console is under warranty period, then without coming to the decision of self repairing you should send your console to the Microsoft service center and let them work for you. What is important on your part, you have to be patient for 5 weeks without gaming until you get back your favorite console repaired.

Fixing 1 red light (E74) error is not a problem at all, so long as you have quality resources. Read the repair guide by clicking the link below, and you will know how to fix the Xbox 360's 1 red light error. This quality step by step instructions guide found here will help you crack the 1 red light error with ease, which will ensure you can start enjoying gaming rather easily.

Jul 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360, i flashing red light bottom right error message

The cause of E-74 with one red light Error might be overheating of your console and for avoiding such error in future you need to put your machine at an open space. Ensure that it is placed near the window or you can also make some external arrangement for cooling of console such as cooling the machine through a pedestal fan.
But as your Xbox already have E74 with one red light Problem which can be solved by only repairing it, no other alternative.
Either you can send your Xbox to Microsoft (Please note that microsoft is no longer providing extended warranty for E74 with one red lightError) and wait for 3-4 weeks. If you don't want to wait for a month, you can also fix E74 with one red light problem with the help of this DIY Video, the guide will explain step by step approach to fix the problem. Choice is yours........

Apr 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 e74 error

Having the e-74 code is when the video chip on the 360 over heats and becomes un soldered your best bet is to turn the 360 on with a towel over it and wait for 3 red lights the call microsoft and tell them the 3 lights issue dont mention the 1 light or it will cost you dearly around 150$

Mar 17, 2009 | Microsoft Xbox 360 Console

1 Answer


The official Microsoft KnowledgeBase article is here

You need to call 1-800-4MY-XBOX - your Xbox needs repair or replacement. It's now basically useless.

Nov 22, 2008 | Microsoft Xbox 360 Console

11 Answers

1flashing red light

one red light is also the E71 error as well.

Aug 04, 2008 | Microsoft Xbox 360 Console

3 Answers

One red light bottom right hand corner

You can check out the informative blog post at
This post describes the E74 error with one red light problem.

hope it helps...

Jul 22, 2008 | Microsoft Xbox 360 Console

1 Answer

E74 Message

An E74 error usually means there is a problem with the AV cable but in rare cases could also mean there is a problem with the GPU. If you can, try and use another AV cable, pick one up second hand and see how it goes.

Please rate if at all useful, thanks!

Apr 17, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

1,687 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

James Bradburn
James Bradburn

Level 2 Expert

299 Answers

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides