I want to remove and clean the ice and water dispenser chute on my refrigerator how do I get it out to clean it

water is leaking by and freezing

Jammed auger or blocked chute.

Good Afternoon, thank you for your inquiry!

I see you are having trouble with your Frigidaire refrigerator dispenser not dispensing ice. Do you hear the auger motor running when calling for ice? If you do not, the dispenser may be jammed or the refrigerator has a faulty auger motor. I suggest try clearing any ice that is blocking the ice chute, removing any frozen ice or obstructions, verifying that the water valve or fill tube is not frozen. If any proves to be ineffective contact a professional to move forward accurately.

Best regards! - Z

First photo shows paddle assembly that can be purchased you need to got to Sears web site to find part # other wise you will have to buy the whole circuit board assembly hundreds more than the paddle assembly. The circuit board and paddle assembly is removed buy removing screw on inside of door and pulling it out be careful it seems strange but it just pops out. The paddle assembly slides on to the circuit board assembly look close and take your time to slide it off I thought I was going to break mine but did not and save me big money.
Second photo shows tab for water dispensing still there.
Third photo show ice dispensing tab broken and missing.
If you leave the assembly plugged in press the micro switch for the ice dispenser and see if it works most likely the tab has broken and is what hits the switch telling the door to open and ice dispensing screw to push ice to the door. Hope this helps

Hello

Ice may jam up in an ice dam and close off the chute. Shove the ice scoop up into the chute with a fair amount of force to break up the ice dam. Chunks of ice should fall into the bin, followed by a shower of ice cubes.

No solution but just a warning. We had this same thing happen. They sent a repairman to replace the control board. Then did it again. Just before Christmas, the WATER started dispensing by itself. Luckily, I was nearby and heard it or the damage would have been extensive from flooding. They are now 'working on' getting a response from Thermador. I feel like this thing is just a homeowners claim waiting to happen.

Ice cubes WILL BE slightly moist when they land in the ice bucket. they've just been slightly melted in order to eject from the ice maker. Stop playing with the settings, for starters. put them back to normal, i.e., middle setting, place thermometer in center of freezer, and if you can, one in center of fresh food. monitor after 24 hours, and for the next three days thereafter. freezer temps should be in the -5 - +5°F, sometimes up to 10°, fresh food should be 35-40, sometimes up to 44°at the normal settings. If you are not having temperature issues, see if you notice any frozen drips of water on the underside of icemaker, indicating a possible crack in the ice maker mold, or a faulty water valve. You didnt include your model and serial number, so not knowing the path of the ice shoot, some go out the freezer door, some slide over and get dispensed from the fresh food side. Its possible you may have a problem instead with the flapping door that opens to allow ice cubes to be dispensed, or similar type mechanism. If this door does not seat completely when its closed, it will leak warm air directly into the ice bucket, which would make them slightly moist, also too, this warm air can cause frost and ice to buildup near the warm air source...look for any unusual forms of ice and or frost leading up from the flapping door to the ice bucket. Also look for any gaps in the door gasket when closed, this warm air leak can also cause similar problems, but its most likely with the ice door. could be the door, the spring, the solenoid, or something else i wouldn't know without personal refrigerator inspection.

repairs should be performed by a qualified technician. if there isn't ice in the ice bucket located in the freezer you have a water flow problem. if there is water going to the filter and nothing out of the freezer then you have a clogged freezer replace it. if these things are ok then yes it could be the electronic control. filter failure is a common problem.

if its a whirlpoo at the bottom of the trim there are two slots use a flat head pull down and pry out

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.