Hi, Firstly do one thing take a backup of the existing Data. This can be done from Start=>programs=>Xbackup=> choose the desired data i.e. All data or Contacts & appointments. (I forcefully recommend to take Contacts & Appointments) It will take 5 to 10 Min. Remove the Menory Card.After this takes palce, with help of your Stylus press the Reset Button (found at the down end of ur PPC next to the Handsfree Jack.) The Phone will restart with the Factory Settings & will take time. Now after the PPC completely boots check the performance. after scan your memory card with the help of a Personal computer antivirus software & only then restore the data in the similar fashion from the Xbackup utility=>restore.
Note : After restoring the data if the same problem occurs then please again reset the phone & donot Restore your data as it may be corrupt.
Regards
Kunal
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