At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Some types of kettles use a separate power base to heat up the kettle jug. If this is the case with yours, turn the jug upside down and look. Also look at the parts on the base that touch the kettle jug contacts. If you can see the electrical contacts; mine were built on spiral rings for differing temperatures; try cleaning them with Brasso and a Q-tip (cotton swab) wiping the contacts several times to remove any tarnish and then use clean swabs to remove all traces of Brasso metal cleaner. Fill the kettle jug up to the maximum fill line and put the boiler on the maximum setting... boiling water. If the water doesn't boil... you have a more serious problem. Buy a new boiler as it isn't worth having someone fix it. Mine worked like new after I cleaned the contacts. Never immerse the jug contacts in water!!!
In case you are still watching this issue for a solution - I'm afraid my assessment of the company troubleshooting support and of this particular issue is that we are out of luck. I have the same problem. Have downloaded manuals - very little information except for use...ie, don't get them wet. I have contacted the company - they asked me for the same information I gave them in the original troubleshooting request... We bought a new one - fortunately on sale at Target. The blinking light is the normal indication - lack of heat and boiling is the problem. Our new pot boils on both bases...old pot clicks and then just sits there with a blinking light - the light should blink until the temp is reached.
I intend to return the old pot to Target and move on....I suspect there is a burned out coil but, it is too hard to troubleshoot and won't be able to be fixed.
I suspect that a better (more expensive) pot might have more durable coils...but, we'll see how long the new one lasts.
i HAVE THE BASE IT WORKED FINE, MY DAUGHTER COOKED THE KETTLE WHEN SHE TRIED TO HEAT IT ON THE ELEMENT, now I need to find a new kettle! [email protected]
Mine is doing the same thing. Did you get yours fixed yet? If so, what was the problem? Its got to be the wiring. If you take off the bottom square wiring cover access, you will see the two main wires and a grounder all connected. Sometimes the connectors melt with the heat. Maybe that is what is causing the short.
×