Requesting any help with manufacture driver for this since this laptop shows it as unknown. Thanks in advance. Mark
The simple coms driver should be a modem or a basic lan card.
In device manager are your network cards all listed?
Is a modem listed, if there is not and you have an rj11 port on board that will be the simple comms device
As for the mass storage device, what do you gave connected to the computer. My PC occassionally had trouble recognising my printer as a printer because it had a card reading slot. I think my windows installation was not in great shape which was the cause of the issue.
Disconnect everything and see if that resolves the issue. If it does try recovering your windows installation to an earlier date. It is just a matter of systematic investigation
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