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Hi Shawn you need to provide more information like What type of file you are trying to open , what email program are you trying to open it in and what operating system and what version of ms office. One reason can be caused by having a lower version of excel or word that doesn't recognise the later file version in the email attachement. If this is the case get the sender to save the word file as an earlier version of word or as an RTF file type.
If you're using Windows 7 or Vista, try going to Internet Explorer, then registering at www.gmail.com or www.outllook.com or other service or logging in. In new systems there is no Outlook Express program.
IS YOUR EXCEL 2003 OR 2007. I WILL TRY MS OFFICE 2007
BECAUSE VISTA SOMETIMES HAVE PROBLEM READING SOME PROGRAM IN MS OFFICE IN 2003. EVEN WORD 2003 SOMETIMES HAVE PROBLEM IN VISTA. DEPAND ON THE COPY YOU INSTALL. I HAD PROBLEM WITH IT SO MANY TIMES
That's not a problem with Vista, rather it's most likely a problem with the web server. Make sure you entered all your web server information in correctly (pop3, SMPT, etc), and make sure your mail server supports MS Outlook 2007. Just double check everything. If that doesn't work, try completely un-installing and re-installing Outlook 2007. If all fails, try downloading a 3rd party mail application and see if that works.