My dad's friend brought in a laptop, which had a CD/DVD stuck inside of the DVD rack I think, and we are trying to get it out. PROBLEM: We cannot find the DVD rack. Can anyone here tell me where it is located? I would really appreciate it!
Hi Kwesi Quincy,
The Optical drive (DVD drive) is present on the right hand side in a Dell Studio 1535 system so please press the eject button next to it and see if that helps. You may refer the attached picture which might help.
Let me know how it goes.
Thanks and Regards.
Kiran Kumar.
#iworkfordell.
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Actually what I meant was that we cannot seem to take the CD rack out in order to remove the CD. I know there is an "EJECT" button there too. Whenever I hit the EJECT button, the CD rack just makes this strang noise, and sometimes the PC crashes......
Hi,
As advised by JonSnell Electronic go to My Computer, right click on the DVD drive and select Eject. Let me know how it goes.
I have already tried it, but the Cd drive just makes that noise, and the PC blue-screens (sometimes), but the CD won't come out (or there is probably no CD in there, it might be from the CD drive reader itself)
Hi,
Apologies for the delayed response. Try following the steps mentioned in the below which might help:
http://bit.ly/1SGxIEY
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