Why can't I send or receive calls?

Check your settings.
Do not disturb will send callers to voice mail.
If you were talking to someone and someone else called it will go to voice mail if you do not have call waiting feature option or turned on.

The VMW light indicates when a new voice mail message has been received in your local service provider's voice mail box (if you subscribe to the service). The provider will send a signal to turn the light on and another one to shut it off when there are no new messages.

If you do not subscribe to that service, the light will never turn on.

There are a couple of ways. The easiest one is to use the Panasonic voice mail system which has an auto attendant built-in. It can be programmed to answer incoming calls, play a menu and let the caller dial extensions or ring the operator. If no one answers, it can take messages and provide the voice mail for the system. The TVA system has a LAN card that can send voice mail to email. It's optional in the TVA-50 and included in the 200.

Carl

Hi,If your account is enabled for voice mail, you can receive voice messages in your Inbox and also in a text message on your mobile phone. Both the message in your Inbox and the text message will include a preview of the voice message in text.
How do I set up voice mail?

1. Go to https://outlook.com to sign in to your mailbox, go to Options > Voice Mail tab, and then click Set Up Now.
2. When you set up your voice mail:
* You'll register your mobile phone number.
* Text messaging is set up. You can choose to be notified in a text message that you have voice mail or have missed a call.
* Call forwarding is set up so that your mobile provider forwards calls you receive to your voice mail. So if you don't answer your phone, your phone is busy, or you're unreachable or unavailable, the caller will be sent to your voice mail. After your personal greeting is played, the caller can leave a voice message for you.
* You can test whether your voice mail has been set up correctly by dialing your mobile phone number from your mobile phone. This verifies that call forwarding is correctly set up with your mobile provider.

How do I change my voice mail after I've set it up?

After you've finished setting up voice mail, you may want to:

* Change the mobile provider's voice mail number so you can use the key your provider has reserved for accessing voice mail to access your voice mail. For details about how to do this, see Changing the Number You Call to Access Your Voice Mail.
* Create a contact on your mobile phone. For details about how to do this, see Create a Contact for Voice Mail.
* Assign a speed dial key to the contact you create for Outlook Web App voice mail. For details about how to do this, see Set Up Speed Dialing for Voice Mail.

What else do I need to know?

* The voice mail service is available only to certain customers in certain regions. If you can use voice mail, you'll see a welcome message in your Inbox telling you how to set up voice mail for your account.

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I don't believe it's a malfunction. See if your current phone company has a voice mail active for your phone. If that's the case then odds are your voice mail is picking up before your answering machine.

Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

The norstar extension may be setup up for Call Fwd to voicemail, or call fwd/busy. Also, Custom Call Routing may be setup to send the caller directly to the mailbox.

A Panasonic system and Pana branded voice mail has a VM Transfer key that lets you send a caller to voice mail. It's programmed by picking a button down the left side of the keystrip (CO) and pressing PROG, the button, 94+ the VM extension, and STORE. (In a TA-824 system it would be either 107 or 115).

The TRANSFER button would work if the extension has CF set (All Call or Busy/NoAnswer), but there would be a delay. At the very least, when you tried yours, you were either dialing the VM extension which is probably not vailid because it won't let you transfer to yourself, or an invalid extension.

Carl

The phone you have can go on several different Norstar phone systems and you can have several different types of voice mail. Your voice mail (and possibly the phone system) needs to have programming changes, not the telephone. Your first step is to determine which Nortel phone system you have and also what model voice mail. You will need manuals for the phone system and voice mail. Hopefully you already have a programming or administration manual for the voice mail. Someone should have gotten this information when the system was first installed but that could have been many years ago.

What happens when you are waiting for that time? Do you hear absolutely nothing? Instead of being sent directly to your voice mail box, it may be sending callers to a voice mail branch where you would normally have a recording "press 1 for this, 2 for that" If there is no recording the system will wait for a response that the caller has no idea of and usually replay the message 3 times before defaulting to your mailbox (in this case a blank message). That is my best guess with the information I have from you so far.

there is problem inside ur phone. the speaker which gives sound to listen in caller's voice that has spoiled. take it to technician it need to be replaced