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Battery works normally. The red light under the mouse exists. Computer
responds on connection by USB and shows the mouse is connected. Also
tried to reinstall drivers. Nothing helps. Tried to use on another
computer and had the same problem.
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Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
glitch.
Hope this helps you. Bud
To Troubleshoot:
1.) try to change the battery of the mouse
2.) try to connect the USB of the receiver of wireless mouse to the other open usb slot
3.) try to use your wireless mouse to other computer to troubleshoot
Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.
The small notch in usb device socket under the mouse could be malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.
The part that goes into the USB port is the mouse receiver. If it has a button on it, press it and then tuen your mouse over and press the button on the bottom of your mouse. This is the reset/connect button. Hope this is of some help. Bud
A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.
The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.
After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the
connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in
and realized that there was a green reset button on the USB connector as well.
(who knew?) SO.... you press the green light (which is a button) and release it....
should blink. Then go to THE MOUSE portion and press the connect button
for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!
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