I had success doing the folliwing: On the base, press the main button in the center (the one that lights up blue when the unit actually workd) for a couple of seconds until it makes some weird noise. Then, on the handset, go to Menu, Handset Settings, Select Registration, selct handset (it is the first choice) then let it find the base. Hopefully this will work for you guys. Other than this, I have a lot of other problems with the unit. Unperfected technology, waste of money and a headache.
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Check you privacy settings. I have found that if I am 'invisible' that it will deactivate the handset ringer and it will access your default system devices for audio and mic instead of the usb phone. Now, if you do not have any thing else plugged in, or your speakers are switched off, then you probably will not hear anything. I have had to set myself to 'available' for everything to work.
I had the same problem but I got it fixed. On the main YM window hit Yahoo Voice for a drop down menu and select Calling Devices Preferences. In the Select an audio device section, select "USB AudioDevice" for the mic, speakers and ringer. It worked on mine so I believe it will work i with yours. Cheers!
Uninstall all Yahoo messenger. and Yahoo Update
Reboot, remove the Yahoo folder (do a search for "yahoo!", it is under your user directory)
exit out of CIT.exe program (just need to ensure it is not running)
Now install yahoo messenger version on the CD that come with the phone ( it is older version ). Disable or deselect any option for update. after installing the older version restart and you are good to go but remember never update yahoo messenger.
On Yahoo Messenger: On the top section click on Messenger and then on Preferences. On the 'Yahoo Messenger Preferences' window, click on 'Calling & Audio'. Make sure that Microphones, Speaker and Ringer are all set to 'USB Audio Device' and that the 'Play a Ringtone when I receive a call' is checked.
I had the same problem. I got it figured out though. I called linksys tech support and they told me to update the drivers. At first I got no success. I eventually figured out that you have to manually deleted the old drivers throught your device manager before updating to the new drivers. The link for the new drivers is:
Once you get to this page click on the "download drivers" link and then scroll down until you see the 32 bit driver for CIT310 and click. I hope this helps.