Kodak printer ESP-5 CD version 3.2 is not compatible with Vista. You will need to upgrade to Firmware 4.3 Windows XP/Vista from Kodak Printers. The drivers may be found here: http://www.opendrivers.com/freedownload/280436/kodak-esp-5-all-in-one-printer-firmware-4.3-windows-xp-vista-download.html
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Kindly call 1800 421 6699 and ask for a supervisor straight away.The representatives can connect you to supervisor after taking your informations.The supervisors can remotely access your computer and get the software installed on your computer.
Kindly take the Software cd out of the c-d tray.Go to Conrol panel, and go to add or remove programs
2.remove Kodak all in one printer software
3.remove microsoft.net framework2.0 if you have windows xp.
4.go to www.kodak.com/go/clear and download the clear utility for kodak printer software.
run it and then restart your computer.
5.go to start,click on run,type in services.msc in the run box and press OK.
In services local,start the following five services
print spooler,windows installer,background intelligent transfer service ,remote procedure call locator and cryptographic service.
Make sure that these services are automatic and not manual.if they are manual,right click on the service,choose properties and change start yp type to automatic.
restart your computer.
go to www.kodak.com/go/downloads and download the latest version of Kodak software from there.Your issue will be fully resolved..
contact kodak @ 1800 421 6699 . this is an issue with windows of the computer. kodak will fix it or will ask you to contact ur computer vendor to fix it.perhaps you dont have enough memory to install home center. recommended memory is 512 mb of ram
The Kodak printers are known to have issues with the software compatibilty with vista. do not worry , the research team of Kodak will look up to the issue.What you can try is to
1. delete the printer drivers from c://program files/kodak.
2.delete the Kodak folder from registry. click on start and in search box type in run. in run box type in regedit
and then delete Kodak folder under registry.
3. click on start and in search box type in run.in run box type services.msc and restart the following services
a. print spooler
b. windows installer.
c.remote procedure call locator.
4.delete software from add or remove programs
5.Try to install the latest version of Printer software from www.kodak.com/go/downloads
Try to install the latest version of Printer software from www.kodak.com/go/downloads
on your computer. then open the kodak home center software and click on scan pictures.
Adjust the settings and you are ready to go.
download the user manual from www.kodak.com/go/manuals.
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