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1 Answer

I NEED A FIX

The browser closes abruptly and leaves an error log on your desktop. The error log contains a long message which starts as shown below:

An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x3559558 Function=[Unknown.] Library=C:\WINDOWS\System32\YPCLSP.dll
CAUSE

This is caused by an error inside the YPCLSP.dll file. The YPCLSP.dll is a dynamic program library file that is part of the Yahoo! software package. This library is responsible for the Yahoo! parental controls.

Posted by jstonelook on

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Thomas Christopher

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WORKAROUND

Check to see if you are using any Yahoo! parental controls. If so, disable them.

Note: This is a work around and not a fix. If you need a fix to the problem, please contact Yahoo! Support.

For more information, refer to Yahoo! parental controls.

Posted on Nov 14, 2007

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2 Answers

I need your help to access my facebook page.


Point your web browser at http://www.facebook.com

If another account comes up, log out of it by clicking the down-pointing triangle in the upper-right then clicking "Log Out."

If you then still can't log in to your account, click the "Forgot your password?" link located just below the password box on the login page.

If you're getting an error message, what does it say?

Jul 24, 2014 | Skype IM

Tip

Red Cross (Fake) Antivirus Removal


This Tip is a copy and edit of a couple of existing guides.
Screenshot Of Red Cross (Fake)
pappapumpdaf_5.jpg
1. Print out these instructions as we may need to close every window that is open later in the fix.
2. It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.
(Note: Either of these operations can be performed in Safe Mode with networking. You will NEED networking to update Malwarebytes, otherwise your definitions will be obsolete)
3. Before we can do anything we must first end the processes that belong to Red Cross Antivirus so that it does not interfere with the cleaning procedure. To do this, download the following file to your desktop. Rkill.com
4. Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Red Cross Antivirus and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by Red Cross Antivirus when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Red Cross Antivirus . So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the guide.
Do not reboot your computer after running rkill as the malware programs will start again.
5. Now you should download malwarebytes-anti-malware, from the following location and save it to your desktop Download Link (Download page will open in a new window)
6. Once downloaded, close all programs and Windows on your computer, including this one.
7. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
8. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button. If MalwareBytes' prompts you to reboot, please do not do so.
9. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below. MalwareBytes Anti-Malware Screen
pappapumpdaf_6.jpg
10. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Red Cross Antivirus related files.
11. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan.
When MBAM is scanning it will look like the image below.
pappapumpdaf_7.jpg
12. When the scan is finished a message box will appear as shown in the image below.
MalwareBytes Anti-Malware Scan Finished Screen
pappapumpdaf_8.jpg
You should click on the OK button to close the message box and continue with the Red Cross Antivirus removal process. 13. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
14. A screen displaying all the malware that the program found will be shown as seen in the image below.
pappapumpdaf_9.jpg
Please note that the infections found may be different than what is shown in the image. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.
(Remove those files in Quarantine BEFORE you reboot! The files Malwarebytes can't remove at that point will still be displayed OR will be associated files that aren't displayed on the screen)
When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
15. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
16. You can now exit the MBAM program.
Added: Though at this point your existing infection may be removed, there exists the chance that Cache files in internet explorer and other Temp files on your computer may still contain unassembled parts of this infection. To be sure these temporary files are deleted use a cache cleaner such as Advanced System Care (Click to download). This program will not only clean out your cache, but will also fix your registry and defrag it. Your computer should now be free of the Red Cross Antivirus program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future. If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below: Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help. Associated Red Cross Antivirus Files:

%UserProfile%Application DataPAV %UserProfile%Application Dataantispy.exe
File Location Notes:
%UserProfile% refers to the current user's profile folder. By default, this is C:Documents and Settings for Windows 2000/XP, C:Users for Windows Vista/7, and c:winntprofiles for Windows NT.
Associated Red Cross Antivirus Windows Registry Information:
HKEY_CURRENT_USERSoftwarePAV HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon "Shell" = "%UserProfile%Application Dataantispy.exe"

on Nov 02, 2010 | Computers & Internet

2 Answers

Error message 1324. The path My Pictures contains an invalid character. Version 2.5.2.36 Can I remove? Can I update so my Quickbooks program can update? Need help please!


There are 3 possible reasons why you are getting this error message:

1. An invalid character in QuickBooks installation path.
2. An incorrect path setting in the Windows registry.
3.Insufficient hard drive space available to install the QuickBooks program.

To fix this problem, please do the following:
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

Nov 30, 2012 | NTI Backup Now EZ

1 Answer

Dell studio windows failed to start. error code 2000-0146


the Error code was sited below as the (Disk Self Test) DST Log contains previous error(s)

in case of your error DST log contains previous error(s) doing a
chkdsk /r or a repair reinstall of xp might resolve the issue.
to resolve issue...


Error Code Error Message 1000-0141
or
2000-0141 No Drive Detected 1000-0142
or
2000-0142 Drive Self Test Failed Status Byte=XXh 1000-0143
or
2000-0143 Drive Smart Read Command Failed 1000-0144
or
2000-0144 No Support for Drive Self Test Error Code Error Message 1000-0145
or
2000-0145 Timeout waiting for Drive Self Test to complete 1000-0146
or
2000-0146 DST Log contains previous error(s) 1000-0147
or
2000-0147 Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s) 1000-0148
or
2000-0148 IDE ERROR: status (x) (s)

Aug 07, 2010 | Dell Studio 17 Laptop

1 Answer

How do i get rid of total security the bogus anti virus software?


  1. Print out these instructions as we will need to close every window that is open later in the fix. Due to this malware infecting Internet Explorer, it is suggested that you use Firefox or another browser when following these instructions.

  2. Before we can do anything we must first end the Total Security process so that it does not interfere with the cleaning process. To do this we must first download and install a Microsoft program called Process Explorer. Normally, we would have you use the Windows Task Manager, but this rogue will disable the ability to run it. Please download Process Explorer from the following link and save it to your desktop:

    Process Explorer Download Link

  3. You should now have the Procexp.exe file on your desktop. You now need to rename that file to iexplore.exe. To do this, right-click on the Procexp.exe and select Rename. You can now edit the name of the file and should name it to iexplorer.exe. Once it is renamed you should double-click on the file to launch it.

  4. Once the program is running, you should be presented with a screen similar to the one below.


    procexp.jpg

  5. Scroll through the list of running programs until you see a process named tsc.exe. When you see this process, select the tsc.exe process by left-clicking on it once so it becomes highlighted. Then click on the red X button as shown in the image below. Newer versions of this executable may be using names consisting of random numbers or characters. If you see a process that is composed of random numbers or characters and has a shield icon shield-icon.jpg or a padlock icon padlock-icon.jpg next to it, then you have found the process you need to terminate.


    tsc-process.jpg

  6. When you click on the red X to kill the process, Process Explorer will ask you to confirm if you are sure you want to terminate it as shown in the image below.


    procexp-confirm.jpg

    At this point you should press the Yes button in order to kill the process.

  7. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link


  8. Once downloaded, close all programs and Windows on your computer, including this one.

  9. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  10. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  11. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    mbam.jpg

  12. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Total Security related files.

  13. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    scanning.jpg

  14. When the scan is finished a message box will appear as shown in the image below.


    scan-finished.jpg

    You should click on the OK button to close the message box and continue with the TotalSecurity removal process.

  15. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  16. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    mbam-total-security.jpg


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  17. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  18. You can now exit the MBAM program.
Your computer should now be free of the TotalSecurity program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log


Associated Total Security Files:
c:\Program Files\TSC
c:\Program Files\TSC\tsc.exe
c:\Program Files\TSC\Sc2C21UvvM.exe
c:\WINDOWS\system32\winsource.dll
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\TSC.lnk
%UserProfile%\Desktop\TSC.lnk
%UserProfile%\Start Menu\TSC
%UserProfile%\Start Menu\TSC\Help.lnk
%UserProfile%\Start Menu\TSC\Registration.lnk
%UserProfile%\Start Menu\TSC\TSC.lnk
c:\Program Files\Common Files\System\Uninstall
c:\Program Files\Common Files\System\Uninstall\Uninstall TSC.lnk
Associated Total Security Windows Registry Information:
HKEY_CURRENT_USER\Software\1FD92E3F7C34799BFB075C41DA05D1FE
HKEY_CLASSES_ROOT\CLSID\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D263FA6D-84CC-48A8-9AF6-C664362B7A5B}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "1FD92E3F7C34799BFB075C41DA05D1FE"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "AntiVirusOverride" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center "FirewallOverride" = "1"

Sep 29, 2009 | Microsoft Windows Vista Home Premium with...

2 Answers

My original 80GB Ipod gets an error code 1437


This symptom may be caused by an issue with the digital signing ofWindows XP drivers. Following the steps below to reregister several.dll files mentioned below may resolve this issue. Before proceedinghowever, try to restore the iPod using the latest version of iTunes.. If you are unable to restore it or the symptom reappears, then follow the steps below:

  1. Disconnect the iPod from the computer and close iTunes.
  2. Highlight all of the following 10 lines of text that begin with regsvr32 and then choose Copy from the Edit menu of your web browser: regsvr32 /s softpub.dll
    regsvr32 /s wintrust.dll
    regsvr32 /s dssenh.dll
    regsvr32 /s rsaenh.dll
    regsvr32 /s gpkcsp.dll
    regsvr32 /s sccbase.dll
    regsvr32 /s slbcsp.dll
    regsvr32 /s mssip32.dll
    regsvr32 /s cryptdlg.dll
    regsvr32 /s initpki.dll

  3. Open the Notepad program by navigating to:
    Start > All Programs > Accessories > Notepad
  4. In Notepad, choose Paste from the Edit menu. Note: make sure that the text that appears in Notepad is the same as what is shown above.
  5. From the File menu, choose Save As.
  6. In the File name: field type appleipod.bat and save the file to the Desktop.
  7. Close Notepad and locate the appleipod.bat file. It should appear on the Desktop with the icon shown below: ts1539_1.jpg
  8. Double-clickthe file and you will see a black window appear on the screen for abouta minute. Wait until the window automatically disappears and proceed tothe next step.
  9. The appleipod.bat file can be deleted at this time.
  10. Open iTunes and connect the iPod.
  11. When the iPod appears in iTunes, restore the iPod and resync your content.
Note: Because some malwaremay unregister the .dll files, make sure you have the most recentupdates to your anti-virus software and then do a full scan of yourfiles.

Mar 18, 2009 | Apple iPod classic MP3 Player

1 Answer

Dell Dimension 5100 restore cd


If you can get to AOL No Problem than I can help.

Once your on AOL
add this to your address bar (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html)
Download the file and save it to your desktop
From your desktop double click and run the program
Automated Removal Instructions for Antivirus Pro 2009 using Malwarebytes' Anti-Malware:

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link


  3. Once downloaded, close all programs and Windows on your computer, including this one.

  4. Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.

  5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    mbam.jpg

  7. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Antivirus Pro 2009 related files.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    scanning.jpg

  9. When the scan is finished a message box will appear as shown in the image below.


    scan-finished.jpg

    You should click on the OK button to close the message box and continue with the AntivirusPro 2009 removal process.

  10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    mbam-antiviruspro-2009.jpg


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  13. You can now exit the MBAM program.
Your computer should now be free of the AntivirusPro 2009 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Jan 23, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

2 Answers

Error S7121


hey cloud 435,

This is a known error.. This is probably the error message that prompts in your cell phone, Error " Mail cannot connect to your desktop".

How to fix this?

  1. Close all web browser windows.
  2. Verify the Xpress Mail PE Desktop Client is connected:
    • If Yes, exit out of desktop client, restart client and then reconnect.
    • If No, start desktop client and then connect.
  3. Once desktop is reconnected, attempt to sync again from the device
  4. If problems persist, there exists the possibility that a corrupt email message or calendar event is causing the error.
  5. From the Xpress Mail client on the device, click Settings > Preferences > Calendar and uncheck Calendar sync.
  6. Perform a sync from the device.
    • If the sync is successful, then the issue pertains to a corrupt calendar event. Continue to step 7.
    • If the sync is unsuccessful, then the issue pertains to a corrupt email message. Log into the Xpress Mail and click on each individual email message to validate if an error appears. Email messages that are not causing the corruption will open as normal. The corrupt email will return an exception error. Delete or move the email message to prevent the S7121 error from occurring again.

  7. Attempt a sync once more.
    • If the sync is successful, enable the debug option on the desktop client and collect the log files for escalation to customer care. This is important as these errors can be reviewed to provide updates for the Xpress Mail application to prevent future occurrences.
    • If the sync is unsuccessful, then the issue pertains to another corrupt email message. Continue to review the messages using the Xpress Mail PE website until all corrupt email messages have been removed.
  8. If problems persist, attempt to uninstall and reinstall the client.
  9. If problems persist, please contact customer care.


Thanks and goodluck..


earljason

Apr 02, 2008 | Cell Phones

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