Question about HP LaserJet 2550L Printer

1 Answer

Page count unreasonable

The past user (my dad) has printed less than 400 pages and had to replace 2 cartridges. The lights for the other 2 cartridges are now lit and he's frustrated. The printer claims 1246 pages have been printed!

The Supply Status Page info for the last inputted Cyan cartridge says 99% capacity & 297 pages remaining. Only 4 pages have been printed using the new HP Q3961A cartridge. It should print 4,000 pages at 5% coverage.

The new Blace cartridge Q3960A has printed less than 100 text pages and shows 69% remaining, 1191 pages printed w/ this supply and 2650 pages remaining. It's supposed to print 5,000 pages at 5% coverage.

I tried resetting the image drum w/ online instructions involving pressing the gold and red button. I tried it 4 times w/ no luck. This is the web address for this:
HP Color laser printers 2550 image Drum Counter reset [+] ESI-How to Reset Printer
Please help me fix the printer counter issue!

Kimberly Kinnaird
[email protected]

Posted by KKinnaird on

  • 1 more comment 
  • KKinnaird Nov 15, 2007

    These are genuine HP cartridges purchased from SAMS club. Could a sensor be dirty? One additional comment is that I tried the drum reset sequence everyone mentions, and got the imaging drum number to reset. Somehow, magically, the # of pages remaining for the cyan cartridge also increased twice. Only 3 pages had been printed, but it increased from 297 to396 to 792. Something is wierd.

  • ImChipBrown Oct 05, 2008

    I've tried the image reset listed here (from coldreset.com) and also another one listed at fixyourownprinter.com. No joy.



  • Anonymous Mar 28, 2014

    I replaced black drum and cartridge,now printer is printing only blank pages

×

Ad

1 Answer

john archer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 186 Answers

Re you using genuine HP NEW cartridges? If not, you must make sure that whoever has re manufactured the ones you are using has replaced the chip on the cartridge. This tells the machine how many copies are on the cartridge.

Posted on Nov 15, 2007

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

New Samsung Laser Monorchrome Printer Fuse didn't reset


REPLACE THE NEW TONER CARTRIDGE OR REPLACE THE CARTRIDGE CHIP &FUSE

Feb 16, 2014 | Samsung ML-2510 Laser Printer

1 Answer

How can I check the color counter page for Ricoh Aficio SP C210SF?


The instructions for getting the page count for the C210SF should be the same as for the C231SF:

- Press User Tools.
- Scroll down until you see Reports Print.
- Press OK.
- Scroll down to either Configuration Page (2 pages long, prints in black and white) or Maintenance Page (1 page long, prints in color).
- Press OK.

Both the configuration page and the maintenance page will show the page counts. For page count instructions on other models of copiers or printers, check out ConfigPages.Blogspot.com.

Aug 11, 2011 | Ricoh Aficio™ SP-C210SF Printer

2 Answers

C7280 HP Printer. Both Magenta catridges wont print. ERROR states that they need to be replaced , but have been replaced several times and still have ink. Message also says print in blak only. click on...


I have been told that HP printers have a built in program that will make printer fail after a set number of pages have printed,
and if the NV Ram is reset this will reset the page count,
page count resides in the transparent, image or drum kit.
I dont know how to find this or reset page count but if anyone knows i would like to do this on my hp printer
please any help.

May 06, 2011 | HP Photosmart C7280 Printer

1 Answer

I have a hp officejet 5510 that prints the first line and the next is light and than dark and than light again


Hi,
The problem could be caused due to blocked printer nozzles or bad print head. Try cleaning the ink nozzles first.
1 Press Setup.
2 Press 5, then press 1.
This selects Tools and then selects Clean Print Cartridge.
A page of patterns is printed. The print cartridges are cleaned. Recycle or
discard the page.
If copy or print quality still seem poor after you clean the print cartridges,
replace the print cartridge that is affected. For information on replacing
print cartridges, see replace the print cartridges.

The link for the user manual can be found at
http://h10032.www1.hp.com/ctg/Manual/bpu72474.pdf

Thanks for using fixya
Proton

Apr 18, 2010 | HP Computers & Internet

2 Answers

How do I get a meter reading of number of copies?


Here you go.

  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
    • Total Page Counts: Total number of pages printed
    • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
    • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
    • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
    • ADF Scan Page Counts: Number of pages scanned using the Automatic Document Feeder (ADF)

Feb 10, 2010 | Xerox WorkCentre M15i Laser Printer

2 Answers

[Lexmark E352dn] It says: Replace Photocon. The message will display and printing won't work. After a "period of time," it will then print everything in its queue. Then the message will show again, and the...


This is a page count function so that the PC drum is replaced at an elapsed count of pages printed. If you have changed the PC drum and the message hasnt cleared - Go into config menu (Hold down the tick & back buttons on power up) Select ''Reset PC Count'. When this is reset the replace PC message will not appear.

Oct 28, 2009 | Lexmark Lemark E352DN Laser Printer

4 Answers

It show red light.


If you wanto refill the cratridge,even after refill you'll need to reset your printer page count to 0.Download the firmware from here
run the software and this will reset the page count to 0. Samsung printers generally do not support a refilled cartridge and thus the red light.But resetting the page count to 0 makes the printer detect the cartridge as an intoductory one.

Apr 23, 2009 | Samsung ML-1640 Monochrome Laser Printer

4 Answers

I wish to read the total copy count on Xerox WorkCentre M15i


You have to print out the meter report.
  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
    • Total Page Counts: Total number of pages printed
    • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
    • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
    • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
    • ADF Scan Page Counts: Number of pages scann

Apr 19, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

DRUM Q3964A FOR HP 2840



10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution
  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Nov 05, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Savin 8045e copier


That depends on what you are printing.
Any time you read stats about page count, it is usually based on 30% coverage of the page.
Depending on what you are printing, it can be more or less.

Estimated yield is 30,000 pages for a standard cartridge.
Using an aftermarket (refill) cartridge can vary greatly.
And as mentioned, it really depends on what you are printing.

Aug 05, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP LaserJet 2550L Printer Logo

572 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Ekse

Level 3 Expert

13434 Answers

efs_perpends
efs_perpends

Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6120 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...