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Ok.I got your point.Now I want you to try this first
1.Go up to device Manager
2.Under CDROM/DVD remove your DVD(Uninstall it)
3.Restart your Windows
4.after login your windows,wait for a minute,Windows should be able to detect your DVD back
5.Check your DVD in Device Manager again that its been detected back
6.Now try your DVD again.
Try using nero to burn, be sure to select cd as the type of media... e.g Start > all programs >> nero >> data >> nero express .. Then
select cd, data cd,, drag some pics across and burn it.. If that dont work.. i hope u got warrenty... or if you wish to keep trying let me know