Don't Worry, You can easily unlock your phone without any difficulties. Firstly you should ensure that your phone is locked or not. To check this insert another network SIM in your phone, if your phone requires to unlock message it means your phone is locked. First of all, you need to opt an unlocking company who provide the safe and fast method for unlocking. Then submit the 15 digits IMEI number of the phone to the unlocking company. If you don't know how to find the IMEI number of the phone then dial *#06# in your phone. Don't forget to send the country and operator of the phone. After sending these details you will receive the code through email with proper instructions. Follow these instructions, you can easily unlock your phone.
Hold on volume up key then power on or from setting menu go to factory restore option give you security code press ok and done after restart your phone will be clean/ restored.
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