How do I access advanced menu options so I can adjust overscan settings?
I've just brought a BT Vision box and now the picture is too big for the telly, it cuts top of peoples heads off! There are no settings on the BT box that affect this and have tried the tv picture format cinema, wide, 4:3 etc but to no avail. someone suggested that the telly had additional hidden settings where I can change overscan settings. Can you help? thank you.
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Usually it works the other way around: you download videos to your PC, copy/transfer them to a flash drive and then watch those videos from the flash drive on the big screen of your TV rather than on your PC's not-so-big screen. To do what you want, check if your BT Vision box has the capability to copy files from its internal hard drive to the USB flash drive.
Sounds like you cant have set up the scart cables properly. Im unimpressed with BT for not setting it up for you, why didn't they?
Plus you will not need the freeview box if you have BT Vision, so i would take out the freeview box and just connect one end of the Scart lead into the back of the BT Vison box then put the other side of the lead to the Back of the TVs scart socket. Then all you need to do now if change the channel to AV1 OR AV2 or whatever channel you have.
The Hard Reset you have been given is wrong, the one listed here is a Soft Reset, a Hard reset is done by unplugging the power cable and then on the V-box press and hold down arrow and ok buttons together while reconnecting power cable back in, the full software install should take 20 to 30mins depending on your b/band speed, you will also need to have a NEVOSS account setup for the v-box to register on the server (i'm a BT Vision Engineer)
If you mean that a black box appears on the screen, and you can still see the picture around the box, it means that your closed captions are on and set to TEXT. If this is the case, enter the menu, navigate to the closed captions page and set the captions to OFF. If you mean that the top of the picture has collapsed down, the vertical circuit has stopped working correctly and the set should be serviced by a qualified tech.