I have just purchased a new computer and plugged in my keyboard. It doesn't matter what I do I can't get the @ sign to work all it keeps typing is ' with or without the shift key. I have tried changing the regional language settings etc. but no luck. Any ideas? I have also tried another keyboard but still no joy. It all worked fine on my last computer and I am typing this on my other computer with no problems with the sign. I am sure it is a settings problem somewhere but just can't find it.
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Go into device manager in windows and delete it and reboot. If it comes back when it detects the keyboard and it works then it was a driver, if it does detect it or it wont work correctly then it is a bad keyboard. You can also try a plug in keyboard to see how it behaves, ps keyboards are not that expensive.
If the keyboard has a round purple connector, power down the computer then unplug and then plug in the keyboard. Power on the computer. If it works your done if it doesn't replace the keyboard. If this is a USB keyboard, with the computer on, unplug and plug in the keyboard if it works great, if it still isn't working replace the keyboard. NOTE if this is a multi functional keyboard (special keys at the top) make sure you install the driver and any software associated with the keyboard.
Keyboards connect several ways. Older systems use a PS/2 connector (round) that plugs into the purple/gray jack on the back of the computer. The mouse plugs into the green jack next to it. If you have a USB keyboard, it plugs into any USB slot. PS/2 connections must be made with the computer off. USB connections work any time. If one slot doesn't work, try another. If the keyboard doesn't work, try another.
You should have received a sensor unit when you purchased the keyboard. Unless you have this I'm afraid the keyboard is useless. The keyboard I'm using to type this is a wireless type but the sensor is built into the actual computer so the keyboard is of no use to anyone unless they have the same type computer. I've never seen a sensor on it's own without the keyboard at auctions but I've seen plenty of keyboards without sensors.
The sensor can be in many forms but usually it's a half round module with a flat face which points toward the keyboard and has a cable attached with a USB plug on the end.
I'd be returning to where you got the keyboard and asking for the module. If it's not available, ask for a refund as it's of no use as it is. Maybe the seller didn't realise the module actually went with the keyboard and still has it. It's worth a try.
If you do get hold of the module write back and I will then try to track down the driver although your computer may recognize the sensor and have the driver ready to go. Often just plugging it in Windows will recognize it and load it all for you. A user guide isn't really necessary as it's just a matter of plugging in your sensor loading or let windows load the driver, pop a battery or two (usually AAA type) in the keyboard, pressing the one and only button on the bottom of the keyboard to sync the keyboard to the remote and away you go. All you have to do is replace the batteries when prompted or the keyboard becomes erratic or stops working. BUT try to get that module first or your money back.
As a last resort you could possibly try the manufacturers or importers for a spare module.
the wireless USB dongle is the problem. contact Dell support.
you have follow the steps as the tech descripted. if that still don't work after that, ask for a replacement. Dell machine has 1 year warrenty.
Go to...Start<>Control panel<>Regional and language options<>Languages tab<>Details button<>(if you have a netbook with a UK keyboard, ADD the UK keyboard) (if you have a netbook with a US keyboard, ADD the US keyboard)<>OK
One possible problem is that your PS2 keyboard port at the back of your PC is ruined. In time, those so called "outlets" become loose specially the ones with cables which usually got pulled or tangled and make the port strained and the contacts get loose.
If that is the case, you might need to replace the keyboard port, or just stick with your usb keyboard.