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Use SIM 03-11 to check the shifter motor operations. Check connection of the harness/connector of the shifter motor. Replace the shifter motor. Replace the MCU PWB.
MX-M350/M450 N/U TROUBLE CODES 11 - 1. [11] TROUBLE CODES. 1. General. When a trouble occurs in the machine or when the life of a con- sumable part ...
MX3500N SELF DIAG AND TROUBLE CODE 8 - 1 ... part has reached .... 11: When detected during other than a job, the operation is enabled in other than the ...
F1 means "shifter Motor Trouble". The motor that driver the shifting mechanism at the paper exit side is not functioning. The motor could be bad or there may be something binding the motor up. Take a real close look at the exit unit (where the paper comes out of the machine) and see if there is anything in the way of the shifter. It could also be a bad board issue - sending the wrong signal to the motor... or possibly a bad home position sensor for the shifter. You could try taking the shifter unit out for a closer inspection - make sure its properly installed. Hope this helps.
You can hold down the start key when the F1 is displayed it will show a sub code. The service manual for that model shows only one F1 code which is an F1-06. That is a shifter motor trouble. That is the section after the exit that offsets the copies.
You can reset the code with the instructions below. If the error recurrs then chech the exit section shidter for proper movement. You may require an on site technician to remedy this issue.
To reset the error code:
Hit <clear> <interrupt> <0> <interrupt>
14 <start>
An H2 is an indicator that the temperature sensing device is reading open, preventing the machine to warm up. There is only one way to correct this and that is to replace the thermistor, and that takes a technician. Not a hard job but a novice could get into trouble and make matters worse.
Aloha,
Bill Monroe
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