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Posted on Nov 14, 2007
Answered by a Fixya Expert

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Can not attach files and send using web email and vista

I am running Vista business and HP on two separate machines. Both are top spec and rate 4.5 or above on their vista rating. The problem i have is that i cannot attach and send files (of any size) using web based email like yahoo/hotmail/gmail. I create a new email and search as normal for the file i would like to send and once double clicked to add file it goes back to the new email message and just sits there trying to attach the file. This happens in IE7/Firefox/Opera. If i use my works OWA it sends the files ok?. I have uninstalled all security software and anti-virus agents. I have reset all browsers back to original settings and deleted all temp internet files/cookies ect ect. Has anyone come across this before and if so how can i rectify it as its driving me nuts !!!.
Regards
Tim Sparling

  • 1 more comment 
  • tspar Nov 14, 2007

    Thanks for the reply. I have the windows firewall off, my anti-virus is off, and sharing is on. Its not browser specific as it happens with all browsers i use. If i access my works OWA i can attach and send with no problem at all ?

  • tspar Nov 14, 2007

    Thanks for all your help mate but ive managed to find the cause. My router's firewall had the following setting ticked and this was causing the issue



    "Drop non-http connection on TCP port 80"



    All working fine now. Once again many tks.



    Tim

  • Anonymous May 22, 2008

    Hi, I hae the exact same problem, on a brand new Windows Vista computer. I've spoken to Norton, they said it's not htem, I spoke to the company I bought it from, they can't help...how did you fix your problem?

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  • Posted on Nov 14, 2007
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If your using Norton or McAfee they will cause problems like the one your having now. If not, go into Network and sharing Center and adjust settings for sharing as well as the firewalls.

  • Anonymous Nov 14, 2007

    try adjusting your internet options to the lowest settings.

  • Anonymous Nov 14, 2007

    No prob, glad I could point you in the right direction, please give a good rating.

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