Everything was working great until I changed the color cartridge. Now every time I print it say the color cartridge is missing.

Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.


2. Plug in your All-in-One again and turn it on.


3. Uninstall and then reinstall your cartridges.


4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
   

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.


2. Use both hands to lift up the scanner unit until the scanner support holds it open.


3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.


4. Remove the color print cartridge.


5. Lower the scanner unit until it is completely closed.


6. If the error message reappears, replace the black print cartridge with a new print cartridge.
   If it does not repeat steps 1-3 and then go to step 7.


7. Reinstall the color cartridge and remove the black print cartridge.


8. Lower the scanner unit until it is completely closed.


9. If the error message occurs again, replace the color cartridge.


10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.


11. Lower the scanner unit until it is completely closed.


12. If you receive the error message again, replace both cartridges.

Hope it helps

Andre

In all likelihood your ink is running out. If your print monitor reports that you still have ink remaining in the colors you are missing, the issue is probably just a clogged print head. To clean your print heads, first insure you have paper loaded into the feed tray on top, press the "Menu" button on the face of your printer then press the down arrow until you see "Clean Cartridge". Select "Clean Cartridge" and wait for the cleaning cycle to complete. If the colors are still missing after running the cleaning cycle 3 times, you will need to replace your color cartridge. Low cost replacements can be found using a web search or visiting your local office supply store.

Unplug from the wall, press power button three times, plug back in. After trying all other solutions, this one worked.

Well due to some problem in cartridge you would be facing this problem.however you can do try this.

Please clean your cartridge once again with some spirit.

Fix it well in the printer afterward.

Than use normal paper and print in color.

If than also it does not work that means the bar-code of the cartridge has problem in it so the printer is unable to read that code, so for that you need to change the whole cartridge.

Or if your printer had valid in warranty period and it still in that period just give it to a service center.

If you still had any confusion regarding the same problem or nay other please do reply.

Naiven.

chack your balck cartridges may be it's finish just tak out seak that will fome to know is the ink of finish

relpace that it will work fine

hello , I may try doing a printer reconfiguration page or page alignment again.

working properly. Press ✔. Press 􀀙 until INFORMATION is highlighted.
Press ✔. Press 􀀙 until PRINT CONFIGURATION is highlighted. Press ✔ to
print the page. If the configuration page does not print, consult the CD User Guide for more info on task.

hope this solves it. if not,

you may try this :

Incorrect shade

The sealing tape has not been removed from
the print cartridge.

Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Inconsistent colors after installing a print cartridge

The sealing tape has not been removed from
the print cartridge.
Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Another print cartridge may be low. Check the supplies gauge on the control panel
or print a supplies status page. See Printer
information pages.

Print cartridges may be improperly installed. Verify that each print cartridge is installed properly

please give use more info to the problem if it still persists and we can try and pinpoint further

Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
   
2. Plug in your All-in-One again and turn it on.
   
3. Uninstall and then reinstall your cartridges.
   
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
   

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
   
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
   
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
   
4. Remove the color print cartridge.
   
5. Lower the scanner unit until it is completely closed.
   
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
   If it does not repeat steps 1-3 and then go to step 7.
   
7. Reinstall the color cartridge and remove the black print cartridge.
   
8. Lower the scanner unit until it is completely closed.
   
9. If the error message occurs again, replace the color cartridge.
   
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    
11. Lower the scanner unit until it is completely closed.
    
12. If you receive the error message again, replace both cartridges.

You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

There is a great possibility that that the cartridge is bad.
You could take it back to Ink Stop to check and for an exchange.
Most of the time the cartridge may be overfilled.
Check the cartridge printhead, if it is wet, blot it dry with a paper towel.
If is a color cartridge, check for all 3 colors are present
by pressing the printhead on a piece of paper
if 1 color is missing, the printer will sense the cartridge as bad.
Do the following steps in installing the cartridges
Remove both catridges
Unplug printer, wait 3 minutes, plug back printer.
Turn printer back on
Wait until printer stop
Check the contacts of the cartridge to be clean
Install both cartridges.

The Epson CX9400F printer seems to require replacement of all the color ink cartridges, even if only the Black is empty.

I print almost exclusively in Black, but with my first change of Black, I was forced to change all the color. At the time I thought Epson did not provide completely filled color ink cartridges.

Just yesterday, I replaced Black and the printer complained it did not recognize the rest of color cartridges. So I replaced all the other color ink cartridges and now it works fine.

You might want to check out www.clickinks.com for cheaper, mail order alternatives which are Epson ink compatible, if you are not in a hurry.

ew