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If your Kindle becomes unresponsive or begins to have frequent problems you can troubleshoot the matter by trying reset standard reset will solve most issues but you can also reset...
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Hello Just follow these steps:
1.On the lock screen, swipe from the right side edge of the screen.
2.Enter an incorrect password or PIN (at least characters in length) five times.
3.Tap Reset to reset your device to factory defaults.
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