Check if the PS (Postscript) light works, which can be found on the right side on the metal panel above the power plug. If reloading the postscript driver doesn't work, then the Electronics Module may be defective.
You can also try printing to the USB port to isolate the computer network and network interface of the printer. Make sure whether you need the 64 or 32 bit driver.
One question-- Is this message you got on the computer? or the printer? http://www.support.xerox.com/support/phaser-8500-8550/downloads/enus.html?operatingSystem=win7x64
Can you give a little more detail?
are you getting an error number? is this happening when you turn it on or send a file to it? try using another program and see if it stilldoes it
try updating your printer drivers, update the printers firmware
and see if it continues
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