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Anonymous Posted on May 02, 2015

It copes in color but not black & white

How do i reset it so it copes in black & white?

1 Answer

Mister Danger

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  • HP Master 5,631 Answers
  • Posted on May 02, 2015
Mister Danger
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Guess your black cartridge is not working; it's empty or clogged.. Take it out and go to some ink filler service where they have an ultrasound unclogger ; they can verify status of the head.and refill it, if that's the problem..
If problem is clogging, might be too late because sometimes if you leave your printes head in use, might not be possible to repair it.
If it is damaged, no way, you must buy a new one.

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