How to clear change cartridge code

Most likely you received this message after a toner was replaced. Reseat the cartridge and restart the printer. If that doesn't work remove all of the toner cartridges manually and reinstall.

Turn off the printer and open the top cover. Follow the toner cartridge all the way to the right side of the printer (on the white part). You should see a hole that looks like a cross. Take a pen or key and push down on the black button in that hole. While you are holding it down rotate the toner cartridge towards you. You want to get the colored roller on the cartridge about 1/2in away from the metal bar that says "consumable reorder". You should be in a position to take out the toner. Let go of the hole and remove the cartridge. Repeat the steps until all of the cartridges have been removed.

Turn the printer back on at this point. You are going to get toner not installed messages on the printer. Open the top cover and the cyan tray will be in place. Shake the toner and install. Close the cover and let it cycle to the next color (black). Repeat the process until all cartridges are installed.

If you are still getting the error you either have a bad cartridge or the carousel that the toners sit in is damaged.

Get the User Manual for your FO-5700 fax machine here:

http://www.sharpusa.com/Support/ProductDetail.aspx?model=FO-5700

Good luck.

Error code 9-355 indicates, the magenta toner dispenser is broken and in need of repair.



Open the Front Door

From left to right, the Toner Cartridge colors are Cyan, Magenta, Yellow, and Black.


As a pre-caution, place a few sheets of paper on the floor, under the Toner Cartridge area, to catch any toner that may spill.



Remove the Toner Cartridge by rotating the handle to the left until the handle is in the unlocked position.



Pull the cartridge completely out of the machine.

Check for any obvious damage in the cartridge or printer and reinstall. Replace cartridge if damaged.

If error message continues, call a qualified repairman.

I hope this helps you fix your printer.

If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH.
2.Press MENU, and ENTER. The machine should display TECH Mode.
3.Press the left arrow < once. The machine will show NEW CARTRIDGE.
4.Press ENTER, the machine will show YES.
5.Press ENTER, there should not be any Toner Low/Empty message.
6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.

if you have changed the drum/toner unit then the machine should have a fuse on top of the drum unit.I have come across some cartridges that don't have them on the unit.The fuse resets the fax so that it knows there is a new unit installed.If that does work then clear the machines memory using the control panel

Check the TONER Cartridge and Reinstall it

CRU Fuse Error Means : The toner cartridge is not installed correctly


You can set the machine to ignore the “[Toner Empty]”
message and to continue printing incoming faxes.

Ignoring the Toner Empty Message

1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button < or > until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button < or > to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

You didn't include the model, but here are instructions for the Fax-2820; it should work for any of the models that use the TN-350 toner:

1. With the power on, open the front cover.
2. Press the Options key. The display will read "Change Drum?"
3. Press Start.
4. Press 1 0.
5. The display reads "Accepted" for about 2 seconds, then change to "Cover Open."
6. Close cover. The "Replace toner" message should be cleared.

Normally, inserting a new cartridge (with the power on) will reset the toner counter, and you won't have to do any of this.

My good friend:

The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:

When the toner cartridge is nearly empty, the machine shows
the “[Toner Empty]” message and continues printing except
incoming faxes. In this case, incoming faxes are saved in
memory.
However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Be blessed

The only way to clear the message is to wait until the the display shows XXXX Toner Out, then change the cartridge and the message will clear itself.

The Brother machine will not print if the message "Toner Empty X" ( X =C for Cyan, M for Magenta, Y for Yellow and K for Black) is displayed on the LCD. The empty toner(s) must be replaced in order to continue printing. Incoming faxes will be stored in the memory until the toner(s) is replaced.