Hi, sometimes even after cleaning the filter dirt remains in the machine. The best thing that can help solve this problem is to buy a descaling powder for washing machine (available at supermarkets or hardware store) and follow the instructions on the box or packet, this will take awhile as you will have to stop the cycle by turning the power off when the machine is full of water (with no clothing in it) and then restart the cycle, (about 2 hours). Descaling is necessary as the soap powder attaches itself on the rear of the rotating drum and cannot be seen and some dirt(streaks) will appear on the washed clothing. Hope this helps. All the best.
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