Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

1 Answer

Router/modem? Forgive my stupidity but is this SBG900 both a router and a modem?? I have had this device for 2 years installed by someone else and it has worked inefficiently for the whole time, momentarily disconnecting me from the internet, then connecting again a split second later. I have learned to live with that. Yesterday, however, i bought a laptop and cannot connect to a website (even though I am connected to the Motorola). Someone suggested that some modem/routers do not support Vista. Others have suggested that I buy a new router. Does that mean I have to buy 2 devices or are they both the same?Thanks for your time.

Posted by cleo216 on

  • cleo216 Nov 14, 2007

    Thank you so much, Recnef. I was on the phone with Toshiba(my notebook manufacturer) yesterday for quite some time and I don't think the problem is with my computer. I just have to break down and buy a new router/modem. Do you suggest any particular brand?

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Your device is a combination Cabal Modem and Wireless Router with a fairly limited security screening profile. While it is doubtful that the problem is the OS on your notebook, it could easily be the wireless network card in your notebook that is the problem.

In this instance replacing the unit is probably the best way to go, as there are much better units available for much less money and in addition you will have full access to the configuration of the router and its security and connection settings.

To replace this device with one new device simply be certain to get a Cabal Router/Modem with Wireless Access.

Posted on Nov 14, 2007

  • Anonymous Nov 14, 2007

    I like the Linksys brand as they use a standardized web interface for configuration and provide excellent documentation. Their products tend to work well with very little problems and I use them myself.

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