I can see torn paper at the exit roller but can't see a way to get behind the roller to remove the paper. there does not seem to be a "user" accessable path to this paper, but I do have a screwdriver and some time. Any thoughts?
Open side door and front door, there should be foor screws holding the fuser.
remove screws and take out unit ( be careful, there is a wire connected to the machine, you do not nesscessarily have to disconnect it. ) take out paper and replace.
I was talking about the right side actually, there should be a door there
Although I'm not familiar with that exact model, most multifunction copiers are built very simalar.
It goes trough the fuser and out the exit assembly, so removing the fuser is the first step. If it is not partially in the fuser it will be in the exit delivery system and I'm sure you would have to remove the fuser anyway. One model I worked on that was a mfc, you also had to remove the plastic cover of the exit assembly then remove a small bracket, take the cover of the exit off and remove the paper ( approx time 20-30 min.)
Good luck.
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Thanks for this but are you talking about a Canon D660? There is only a paper drawer in the front and no door on the left (exit) side.
Yes there is a door at that end.
would you please just confirm that this is a good approach for a jam that is at the other end of the copier. (the left or exit end)
ok, I will give these ideas a try tonight
thanks
I did not see the screws that you were referring to, but I was able to get more of the cover panel, etc stuff out of the way at the exit end, and was lucky enough to pull out the paper. There does not seem to be an easy way to access this place for possible jams.
anyway, thanks for your ideas.
paper jamming at exit (left side) - cannot get it out from the inside of the copier and cannot get it out at the exit. Unable to do anything right now.
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