Cant find the audio output

It should occur by this

• Volume is muted or too low.
• Speaker is turned off or disabled.
• Headset/earphones are plugged into the device.

It should work:

• Increase your device's volume.
• Turn ON or enable speaker output.
• Unplug or remove headset/earphones.
• Use the Mobizen X Gameduck Earphones

try cleaning up the headset hole in the phone using a cue-tip for ears. dry . and if the headset icon doesn't disappear un-plug and re-plug the jack eventually power off / on restarting the phone. see if this helps ;) good luck!

does this unit have a earphone jack if so try a set af earphones and if you hear the volume loud and clear most likely the speakers may be damaged if you don't hear it loud than its the audio output in the board.

Hi kohn,

Plug your headset to the earphone jack (if installed) of the TV.

If you can hear the sound there, the fault may due to open(defective) internal speakers or the earphone jack itself. Faulty internal speaker may replaced with new sets to back your sound to normal again. If the earphone jack was faulty, you may spray it first with electrical contact cleanerwhile inserting and pulling the headset plug into it for one minute to clean the contact. If nothing happens, this jack need to replaced with new one.

If you can't hear the sound after inserting your headset, this is an indication that the audio circuitry was gone bad. The most common caused of this trouble was the faulty sound IC(mounted in heatsink). This is the one converts the audio signal to sound and feed to your speaker's. I would advice you to look for a qualified technician to check this parts.

Hope I helped you.

Have a nice day!

Thanks for using Fixya.

Jdvillanueva

Hi Curtis,
Try this first before we conclude that you're Output ic faulty.
1. Check if mute is on. 2. If it has an earphone jack, hook up your headset to confirm if there sound coming out. If you hear a sound on your headset, the fault is in the earphone jack. 3. Check if the speaker selector is on (if it has).
If you've already try the above steps and the symptomn still there then it has a high chance that you're output IC is the caused of the problem.
You need to send it to repair shop to isolate the problem because pre-amplifier stage is also going to be check.
Hope it may help you.
Have a nice day!
JDVillanueva

If there's a earphone jack on your unit try to hook up your headset to confirm if it where the fault is. If you hear the sound from your headset then the fault is on the speaker,its connector and the earphone jack.

If there's no earphone jack then leave it to the expert to do the job.
I've suspect that you have a problem on the output IC or on the IF transformer.
This is technical that's why I've advice you to send it to repair shop.

But first check if mute is not on.

Thanks for using fixya.
Pls rate my help.

If it has an earphone jack try to hook up your headset just to get hint if your problem is in the sound output ic. Listen carefully to your headset if there is a sound or none. If you hear a sound then you the trouble is in between the earphone jack or to your speaker. Just test the speaker and you will isolate the problem. How to test the speaker if good, simple got a battery (either AAA,AA,C,D size) then tap the speaker across the battery when you hear a crackling sound then it is good. If you confirm that the speaker is good then the faulty parts is your earphone jack, replacing it will cure the problem. If you don't hear a sound then through your earphone then the trouble is in the output I.C. or some parts around it and you need a technician to isolate the problem.

If you don't have an earphone jack then I've advice you to look for a qualified technician to look for a defective parts on the sound section.
Thanks for using fixya...

Hummm... can you hear ANY audio from the speaker/earphone jack on your computer?...

Try any budget earphone/earbud.

Anthony

I suspect that your TV audio output is digital and your wireless headset amp is analog..........the two won't work together.

It is the actual headset jack on the device. It wears out from plugging and unplugging the headset.

If its less than 1 year, call SanDisk and they will replace it.

Otherwise, if you are inclined, you can replace the internal headset jack.

SanDisk Technical Support 1-866-726-3475





Best of Luck.