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Re: where do I get my Engenius durafon phone repaired?
Our company has repaired EnGenius handsets for years. But due to Engenius "brilliant" ideas, they are not selling us dealers parts anymore. Go directly to them: www.engeniustech.com They charge a flat rate.
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Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.
Hi..does it have a speaker phone on your reciever..try that if that works..maybe the ear speaker is bad..I have a friend with the same problem..and her issue is she droped the phone in the sink..got it wet and hers did this...it could not be fixed..
a. Press MENU-6 to enter the registration mode
b. Press and hold the base’s Registration (REG)
button for 2 seconds until 4 LEDs light up. (Located on the base where you plug in the phone jack)
c. Press handset key “1”, this completes the
registration process. When you register the
handset to BASE 10, the base will assign a
handset ID between 11 and 19. The assigned ID
will be displayed on the handset LCD, indicating
d. Repeat above steps for all additional handsets.
e. The first two handsets registered will be given ID
11 and 12, which gives them administrator