How do I fix the ringer on my hand held phone? It's a Engenius durafon & my phone no longer receives a ring sound even though I've done all I can setting it.

contact engenius on line direct for a list of authorised service agents in your area or where to send it for repairs.

It is not receiving phone calls or the intercom to the handset does not work? Try reregistering the handset. You must be at the base to do this.

Has happened before at many of our locations, always after being dropped. Usually the phone is not on silent, the ringer is broken. The only solution we have found is top replace the handset.

Not likely defective, just need to be reset. If I understand correctly, no ring with an incoming phone call, but the intercom feature works fine. The ringer on the handsets is either "off" it will say no ringer or the base station is not communicating correctly. Intercom is handset to handset. Phone calls pass through the base station first. Of course, check the base unit: power on, phone line plugged in, antenna attached. Then try the phone line to check for dial tone with a regular, "old" analog telephone. If you are using these with a PBX, you must have an analog line installed.

Hi..does it have a speaker phone on your reciever..try that if that works..maybe the ear speaker is bad..I have a friend with the same problem..and her issue is she droped the phone in the sink..got it wet and hers did this...it could not be fixed..

You can, if you activate your cancel call waiting, it will show line as busy.

To change between pulse and rotary, from an administrator handset press MENU-9-1.

Hold the RINGER button down for 3-5 seconds until you see the red Ring Off light on the top right of the hand held go off.

Follow this link to the manufacturer website:
http://www.engeniustech.com/
Good Luck!

Read manual:
https://www.engeniustech.com/wp-content/uploads/2017/01/DuraFon1X-User-Manual.pdf

Check settings are right.