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try to print test page and determinate which or colour is fainting. if it is one colour then you need to replace this colour image drum. If all of colors is fainting then its transfer roller.
it's not a pritner problem. u need to chek word font's and font's colour setting but it's depand witch version u used and if every print are printed on faint grey colour yr refill cartige has a problem.. also do one thing go to pritnter setting do as grayscale. if u have any quary tell me..
Sherry, in all probability it is the "scanner assembly" HP can fix this for $279 in the US using HP Express exchange 1 day ship, this was the result of their active chat. I am having the same problem and am going to dismantle the printer myself to see if I can't clean the scanner mirror myself. If you search the following words on google you will find some info, fading red tones laser jet 2605, one of the first results is a page on the HP site specifically on laserjet printers. I wish I had a quick fix that would help; however, a new cartridge won't help!
see if this solution fixes the problem. Also clean the print head using instructions in the manual http://www.fixya.com/support/t241840-smudges_color_printing_black_ok
hi clean your cartridges clean your cartridge head nozal with the printer software goto to start-> settings->printers and faxes-> select your printer->right click->properties->tools-> find options like clean cart or nozals.
check printer settings for best ,normal,or draft set as best and try. may helpful.
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